Reviews
We have purchased two vehicles from this dealership
We have purchased two vehicles from this dealership service has been awful My husband’s GV80 has been there for two weeks, no parts in stock have to order then they come in damaged or not at all. Communication has been non existent as to when car will be ready
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jean, we're sorry to receive this feedback and have spoken with your husband multiple times regarding his vehicle. Please have him reach out directly if there are any lingering concerns our service team can address.
Great selection of vehicles and no pressure sales.
Great selection of vehicles and no pressure sales. Our experience with our new 2025 GV 80 was seamless. This our third Genesis from Genesis of Naples. We love their cars and their personal care. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're glad you received seamless service from our team at Genesis of Naples. Enjoy your new 2025 GV80!
Under construction update presently.
Under construction update presently. Still have plenty of inventory, included the model I wanted. All fine.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your patience during our construction at Genesis of Naples! We're glad to hear you found the model you wanted, and we hope you'll consider us for future purchases. Enjoy your new ride!
Jorge Sierra took care of me as if I were the only person
Jorge Sierra took care of me as if I were the only person there. I love the service department at Genesis of Naples!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael, we're elated to hear that Jorge provided you with exceptional service at Genesis of Naples. Thank you for sharing your experience!
A a a a a a a a a a a a a a a a a
A a a a a a a a a a a a a a a a a
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, thank you for being such a great customer of Genesis of Naples!
Despite the conditions with the remodeling Peter took
Despite the conditions with the remodeling Peter took very good care of us. We appreciated his help and concern very much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your patience during our remodeling at Genesis of Naples. We're glad to hear Peter took great care of you and provided the assistance you needed!
This dealership has great sales and service personnel.
This dealership has great sales and service personnel. It also has fair pricing policies with no gimmicks. See Steve in Sales and Pawel in Service for a stellar experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting the great team at Genesis of Naples! We're delighted to hear that Steve and Pawel provided a stellar experience with fair pricing. We appreciate your support and look forward to serving you again!
Service rep was very helpful.
Service rep was very helpful. I haas requested a loaner but there were none available so they arranged for an Uber to take me home and pick me up when my service was completed later that same day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that our team at Genesis of Naples was able to assist you with transportation while your service was completed. Thank you for sharing your experience, and we look forward to serving you again in the future!
Our service tech JD is very responsive and the valet
Our service tech JD is very responsive and the valet service is on time and a very helpful option!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks a million, Mike, from JD and the Genesis of Naples Team!
Jorge was patient and thorough.
Jorge was patient and thorough. He was extremely courteous. He will be the reason my wife and I come back here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're overjoyed to hear that Jorge provided such a positive experience at Genesis of Naples! It's wonderful knowing his patience and courtesy made an impact. We look forward to welcoming you both back in the future!