Reviews
My salesman, Dean, was easy to work with and understood
My salesman, Dean, was easy to work with and understood the car I was interested in - GV80 Coupe. The dealership itself is very clean and efficient. Service staff was terrific !! Glad I picked Genesis of Naples to be my Genesis dealership of choice !!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Dean and the team at Genesis of Naples made your experience a positive one! It's great knowing you found our dealership clean and efficient. Thank you for choosing us as your preferred Genesis destination, enjoy the Genesis GV80 Coupe!
Clean and efficient; very pleasant staff.
Clean and efficient; very pleasant staff.. Lack of loaner cars and basically no F&B were downers.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Genesis of Naples, Scott! Unfortunately, our courtesy cars are not always guaranteed — they are based on the type of service and availability. We appreciate all your feedback and hope to see you again down the road. Safe travels!
Tech very helpful and experienced Pleasant
Tech very helpful and experienced Pleasant surroundings. He arranged for transportation home and back to pick up the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our tech provided helpful service and made your visit at Genesis of Naples a pleasant one, Evelyn. Thank you for sharing your experience, and we look forward to assisting you in the future!
Had an excellent experience at the Genesis Hyundai dealer
Had an excellent experience at the Genesis Hyundai dealer in Naples. I worked with Jason and he was very knowledgeable and very patient. I looked at both brands and drove a few different models. I highly recommend him and this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nkoeper, we're delighted to hear about your excellent experience with Jason at Genesis of Naples. Thank you for recommending us and sharing your positive feedback! Enjoy the ride in whichever model you chose!
Concierge service was excellent and right on time.
Concierge service was excellent and right on time. All items requiring service were properly addressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our concierge service met your expectations at Genesis of Naples. Thank you for sharing your experience, and we're here whenever you need us!
Our salesman, Vinnie, was easy to work with and talk too.
Our salesman, Vinnie, was easy to work with and talk too. The dealership has a great vibe and all went well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maura, we're delighted to hear that Vinnie and the team at Genesis of Naples made your experience enjoyable. Thanks for sharing your positive feedback!
You are crazy !
You are crazy ! I did this total review about a week after my visit, It was all Excellent and then you demand a 15 word minimum so i signed out ! You need to rethink your survey ! Roy Bateman
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that your experience at Genesis of Naples was excellent.
Vinnie was such a great guy to work with.
Vinnie was such a great guy to work with. He was very easy-going, helpful and making sure we got what we wanted. He was so respectful and easy to work with.we would recommend him to anyone that is looking for a Vechile.we loved working with him and it was such a pleasure meeting him The way he presented himself with such kindness and respect! We appreciate his heardwork and dedication to the job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Keanu, we're delighted to hear that Vinnie provided such a positive experience at Genesis of Naples. Thank you for recommending him and sharing your kind words! We appreciate your support and hope you enjoy your new vehicle!
Personalized service, excellent communication and
Personalized service, excellent communication and explanation from both the salesperson and the finance manager. And I love the car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you enjoyed the personalized service and communication at Genesis of Naples. Enjoy your new car!
Service desk excellent.
Service desk excellent. Delivered car back as promised and on time very pleased with service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the feedback. We look forward to your next visit to Genesis of Naples!