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GENESIS OF NAPLES

(732 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
New (855) 602-8165 (855) 602-8165
Used (877) 889-9606 (877) 889-9606
Service (877) 889-9874 (877) 889-9874

Reviews

(732 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very professional and friendly.

Very professional and friendly. Dealership was clean and while not upscale it was very pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave Genesis of Naples a wonderful review!

I love this dealership.

I love this dealership. This is my first Gensis suv. And it won’t be my last . they go out of their way to keep me informed when it will be delivered when it will be picked up wonderful Dealing with this Gensis dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Diane, we're delighted to hear that your experience with Genesis of Naples has been so positive! Thank you for choosing us for your first Genesis SUV. We're here to keep providing excellent service whenever you need it!

Friendly, Professional, Timely, Thorough, Personal,

Friendly, Professional, Timely, Thorough, Personal, Accommodating, Concerned, Dedicated, Sincere, Instructive, Assisted, Cohesive, Team, Caring, Truthful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the qualities of our team at Genesis of Naples! We're delighted to know that your experience was so positive and comprehensive. We appreciate your support and look forward to serving you in the future!

I had my car picked up for an oil change.

I had my car picked up for an oil change. The driver left me a car, was very courteous and friendly. My car was serviced and returned in a timely manner. No complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear that our Genesis of Naples team provided courteous and efficient service. We appreciate your feedback and look forward to serving you again in the future!

Javier was extremely professional and friendly, very

Javier was extremely professional and friendly, very accommodating and easy ti work with. We would recommend working with Javier when looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

David, thank you for recommending Javier and sharing your positive experience with us at Genesis of Naples! We're delighted to hear he provided professional and friendly service. Enjoy your new car!

My experience with my sales consultant Vinnie Incorvaia

My experience with my sales consultant Vinnie Incorvaia was outstanding. He was able to get me the GV80 that I wanted. This is the 4th vehicle I have purchased from Genesis of Naples in the past 5 years. Joe Monestere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joemon, thank you for your continued trust and loyalty! We're thrilled to hear that Vinnie provided an outstanding experience once again. Enjoy your new GV80!

We were pleased with the comfortable style of our

We were pleased with the comfortable style of our salesman. He covered all options from electric and gasoline card. He explained advantages of both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our salesman at Genesis of Naples provided you with a comfortable and informative experience. Thank you for sharing your feedback!

Naples service department is great!

Naples service department is great!!! Pawel does a great job had an issue with my tire and they immediately took care of the problem!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Pawel and the Genesis of Naples service department took great care of your tire issue! Thank you for sharing this positive feedback with us. Safe travels ahead!

They took their time and led me along in a very

They took their time and led me along in a very professional and easy experience, thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Genesis of Naples, and for your business. We are grateful to have you as a customer!

Everyone at the dealership was helpful and tried to make

Everyone at the dealership was helpful and tried to make it easy to buy my GV70 !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review for our Genesis of Naples team. We appreciate your support, and we hope you enjoy the GV70!