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GENESIS OF NAPLES

(732 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
New (855) 602-8165 (855) 602-8165
Used (877) 889-9606 (877) 889-9606
Service (877) 889-9874 (877) 889-9874

Reviews

(732 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The sales staff was great, professional and very

The sales staff was great, professional and very knowledgeable. The training on the car was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our sales staff at Genesis of Naples provided you with a professional and informative experience. Thank you for the kind words!

As usual, we had a great experience dealing with the

As usual, we had a great experience dealing with the Genesis dealer in Naples. Peter Franks was very professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Peter provided a professional and helpful experience at Genesis of Naples. Thank you for your continued support, and we look forward to serving you again!

No pressure, Mike knew the product very well, gave us a

No pressure, Mike knew the product very well, gave us a very detailed introduction and explained operation and festures

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Genesis of Naples! We're glad to hear that Mike provided a detailed and pressure-free introduction. Enjoy the new ride!

Genesis of Naples provided exceptional service.

Genesis of Naples provided exceptional service. They fit me in a week before my appointment to accommodate my travel schedule and did a great job with all my repairs. I was very pleased with the entire experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Genesis of Naples was able to accommodate your schedule and provide exceptional service. Thank you for sharing your positive experience, and we're glad everything went smoothly with your repairs!

Dana Millang is the most knowledgeable and BEST

Dana Millang is the most knowledgeable and BEST salesperson I have ever dealt with at an automobile dealership. It was truly a pleasure purchasing a car thru Dana Millang.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Dana provided such an exceptional car-buying experience for you. Thank you for sharing your positive feedback with Genesis of Naples, and enjoy the ride!

Very professional, knowledgeable, and honest people.

Very professional, knowledgeable, and honest people. Everything you could ask for in an auto dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Danaji, thank you for highlighting the professionalism and honesty of our team at Genesis of Naples. We're delighted to know we met your expectations!

My check in for appointment was very easy and the work

My check in for appointment was very easy and the work was completed at time promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks a bunch, from the Genesis of Naples Team! It was a pleasure to assist you.

So fate it has always been a great experience.

So fate it has always been a great experience. The sales men and service are outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It means so much to us to see your review! Thanks from the team at Genesis of Naples.

JC was outstanding.

JC was outstanding. A a a a a a a a a a as a a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joe, thanks for the shoutout to JC! We appreciate your support here at Genesis of Naples.

Great!

Great! Pavel was very professional. You need more loaner cars available for customers to take

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your praise for Pavel and your feedback about the loaner options here at Genesis of Naples. Thank you!