Reviews
Excellent service at this dealership.
Excellent service at this dealership. Porters are always available. The service staff, Peter and Pawel, are very efficient and personable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Felicia, we're delighted to hear that Peter and Pawel provided excellent service at Genesis of Naples. Thank you for sharing your experience with us!
Outstanding service manager and timely service.
Outstanding service manager and timely service.We are so grateful for the entire service chain from tow to service completion. Great team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing the efforts of our team at Genesis of Naples! We're delighted to hear that your experience from tow to service completion was outstanding. We appreciate your support and look forward to serving you in the future!
Once I got the appointment, the experience was seamless.
Once I got the appointment, the experience was seamless. It is somewhat frustrating that you have to wait eight or 10 weeks to get your car assessed when you’re concerned.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your feedback about Genesis of Naples! We're glad to hear that once the appointment was set, everything went smoothly. However, we understand the wait can be frustrating and appreciate your patience. Thank you for trusting us with your business.
Great service from Pawel and all involved.
Great service from Pawel and all involved. Have been very happy with the dealership since we purchased our G90.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Charlie, we're delighted to hear that Pawel and the team at Genesis of Naples have provided you with great service. Thank you for your continued support!
This is my third Genesis so that says it all.
This is my third Genesis so that says it all. They send reminders , pick up my car and it is returned in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued loyalty to Genesis of Naples, Wendy! We're delighted to hear that our service, including the reminders and convenient pick-up and return, keeps meeting your expectations. Enjoy driving your third Genesis!
Great service every time I bring my Genesis in for
Great service every time I bring my Genesis in for service, Pawel Bartnicki is great and communicates well until my car is ready for pickup!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Pawel and the Genesis of Naples team consistently provide you with excellent service. Thank you for sharing your experience, and we look forward to serving you again!
MY EXPERIENCE WAS FABULOUS.
MY EXPERIENCE WAS FABULOUS. MY SALESMAN TODD COULDN'T BE BETTER. INFFAC HE WAS THE BEST SALESMAN I HAVE EVER NEGOTIATED WITH IN MY 60 YEARS OF PURCHASING AUTOMOBILES.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Todd provided such a fabulous experience at Genesis of Naples! Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle.
The sales team was excellent.
The sales team was excellent. The training on our new gv60 was very helpful and I liked that we can get a refresher course after using the car awhile
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our Genesis of Naples team provided excellent service and helpful training on your new GV60. Enjoy the ride, and feel free to reach out for a refresher anytime!
Rob was Great with explanations, kept me up to date
Rob was Great with explanations, kept me up to date always, and Pawel is always great in Service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're elated to hear that Rob and Pawel hit the mark with 5-star service! Thanks for the review of Genesis of Naples.
Great service department.
Great service department. I would highly recommend you take your vehicle here. Love the valet service also.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you enjoyed the service and valet experience at Genesis of Naples! Thank you for recommending us, we look forward to serving your vehicle needs in the future.