Reviews
Brian did an excellent job.
Brian did an excellent job. He provided in depth knowledge of the model we were interested in. He was most patient, professional and courteous. He was good with follow up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Brian provided such knowledgeable and professional service at Genesis of Naples. Thank you for recognizing his efforts, and we hope you're enjoying your new vehicle!
Salesman Todd Schwoerer represented the dealership well
Salesman Todd Schwoerer represented the dealership well and everyone went out of their way to accommodate us. We came from Tampa and all the information we received was Spot On! This dealership, the salesman, finance manager and owner all care!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making the trip from Tampa to visit us at Genesis of Naples! We're delighted to hear that Todd and our team provided accurate information and exceptional service. We appreciate your support and look forward to serving you again in the future!
A little slow for just oil change and check up but
A little slow for just oil change and check up but comfortable waiting room and coffee available. Seems like that shouldn’t take two hours
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! Considering that you only have to come in twice a year, depending on your mileage, it’s a full-service check not just an oil change. We appreciate your patience during the visit and are glad to hear that our waiting room amenities at Genesis of Naples made it more comfortable. We'll work on improving efficiency in the future.
I really dealt with Mike Johnson and he was fantastic
I really dealt with Mike Johnson and he was fantastic both knowledgeable and friendly, No high pressure
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Mike provided you with a fantastic experience at Genesis of Naples. Our team takes pride in offering knowledgeable and friendly service without any pressure. Thank you for sharing your feedback!
Everything went very well.
Everything went very well. Pick up and drop off service is awesome! Driver Doug was very nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that you had a great experience with Doug and appreciated the pick-up/drop-off service. See you next time at Genesis of Naples!
I traveled 100 miles to Naples for our G80.
I traveled 100 miles to Naples for our G80. They had the best prices out the door. Todd was great and Bill worked to make a deal. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for making the trip to Genesis of Naples! We're delighted that Todd and Bill could assist in getting you a great deal on your G80. Enjoy the ride, and we appreciate your support!
Peter very through very polite even put my wiper blades
Peter very through very polite even put my wiper blades on fantastic service. I recommend genesis to ever one
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Peter provided fantastic service and went the extra mile at Genesis of Naples! Thank you for recommending us, and we look forward to assisting you again in the future.
Pawel was great, he was attentive and efficient.
Pawel was great, he was attentive and efficient. It was a smooth experience, would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Pawel. We appreciate your support here at Genesis of Naples.
Arli was excellent to work with.
Arli was excellent to work with. He listened to what we were looking for and took us to a car we loved. The entire process, from walking in to the dealership to driving out in our new Genesis was fantastic!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Arli made your experience at Genesis of Naples fantastic! It's great to know you found a car you love and enjoyed the process. Thank you for choosing us, and happy driving in your new Genesis!
Jacob was informative and knowledgeable about the vehicle
Jacob was informative and knowledgeable about the vehicle we purchased. He had all the paperwork in place for an easy purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We're delighted to hear that Jacob made your experience smooth and informative at Genesis of Naples. Enjoy your new vehicle!