Reviews
My 6th Genesis at Genesis at of Naples.
My 6th Genesis at Genesis at of Naples. There's a reason for coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review Genesis of Naples! It really means a lot to hear that you're happy.
Michael Johnson was great.
Michael Johnson was great. Not too pushy, professional and very helpful. Remi was great too. Love my car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Michael and Remi provided you with a professional and helpful experience at Genesis of Naples. Enjoy your new car, and thank you for the fantastic review!
Had my tires rotated yesterday.
Had my tires rotated yesterday. After the driver returned my car received an alert saying my back tires had very low pressure. so much for the 9 point inspection. They didn’t even check the pressure of my tires.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
It's disappointing to hear about the oversight of checking your pressure during your tire rotation. We strive for thoroughness in our inspections, yet it seems we fell short this time. Please reach out so we can address this issue promptly and ensure everything is up to standard. Thank you, Joy Zellers-Rautenkranz - Operations Manager (239) 325-1999 ext. 3231 genesismanager@gotamiami.com
Very professional, friendly and considerate.
Very professional, friendly and considerate. Rob Reilly our salesperson was great to work with. Found us the vehicle that best fit our needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Rob Reilly provided such a professional and friendly experience at Genesis of Naples. It's fantastic that he helped you find the perfect vehicle for your needs! Thank you for sharing this feedback with us.
They went WAY above and beyond , they didn't have to,
They went WAY above and beyond , they didn't have to, but they did. They are #1 in my "book". Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Genesis of Naples exceeded your expectations! Your kind words mean a lot, and we're thrilled to be #1 in your book. Thank you for choosing us!
Peter is friendly ,helpful and knowledgeable.
Peter is friendly ,helpful and knowledgeable.Overall the staff was very courteous despite how busy the service department was. A very pleasant experience for my first time. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Peter and the team at Genesis of Naples made your first visit a pleasant one! Thank you for sharing your experience with us.
Steve Kalinowki was very professional and understood what
Steve Kalinowki was very professional and understood what I wanted from the start. He was not in least bit overbearing and sincerely wanted to get me the car that would make me happy! I am thrilled with my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Steve provided such a professional and understanding experience at Genesis of Naples. Enjoy your new car!
Peter Franks and team got us in and out.
Peter Franks and team got us in and out. No complaints. Their communication was also very good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Peter and the Genesis of Naples Team made your experience a smooth success. Safe travels, and we'll see you next time!
Nice professional service and communication.
Nice professional service and communication. Peter is an excellent service rep. and I appreciate a comfortable clean environment to wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're delighted to hear that Peter and our team at Genesis of Naples provided a comfortable experience. We appreciate your support!
JC did an excellent job during my last service
JC did an excellent job during my last service appointment. Great on communication and keeping me up to date a to its progress. A keeper for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that JC provided excellent service and kept you informed throughout your appointment at Genesis of Naples. Thank you for sharing this positive feedback!