Reviews
Todd Schwoerer is a pleasure to work with.
Todd Schwoerer is a pleasure to work with. He is knowledgeable and goes the extra mile to provide excellent customer service. His upcoming retirement will be a loss to the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul, thank you for sharing your experience with Todd at Genesis of Naples. We're glad to hear he provided excellent service and will certainly miss him when he retires!
JC did another outstanding job and orchestrating the
JC did another outstanding job and orchestrating the service with the loaner- always a pleasant experience:)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that JC provided another outstanding service experience at Genesis of Naples! Thank you for sharing your positive feedback, and we look forward to serving you again.
Peter is an asset!
Peter is an asset! Organized, professional, communicative, friendly, kind and caring - he has earned my trust! *****
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Peter made such a positive impression during your visit to Genesis of Naples! Thank you for sharing this wonderful feedback, and we look forward to serving you again in the future.
Got me the car I wanted.
Got me the car I wanted. Service department was friendly and completed service as promised. Finance department answered all questions and explained the options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a positive experience with our team at Genesis of Naples! It's great to know the service and finance departments met your expectations. Enjoy your new car, and thank you for choosing us!
Excellent Service!
Excellent Service! Friendly, efficient and caring! Unexpected flat tire, came in same day, New tire in an hour!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JV, we're delighted to hear that our Genesis of Naples team was able to assist you quickly and efficiently with your tire issue. Thank you for sharing your positive experience!
Service was completed professionally and timely.
Service was completed professionally and timely. Service technicians were very informative as to services required.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service technicians at Genesis of Naples provided you with professional and timely assistance. Thank you for sharing your experience!
Very satisfied with work done - wait time was 2 hrs for
Very satisfied with work done - wait time was 2 hrs for oil change and tire rotation but it is busy season in Naples and was not surprised by wait time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your patience and understanding during the busy season at Genesis of Naples. We're glad to hear you're satisfied with the work done, and we appreciate your feedback!
Service was good.
Service was good. Took a little longer than I would have liked, but service very busy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We hope to have the opportunity to improve your wait time at your next visit to Genesis of Naples!
Excellent experience.
Excellent experience. Daniel Ortiz was knowledgable and professional. The purchase process was efficient and quick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us at Genesis of Naples! We're delighted to hear that Daniel provided knowledgeable and professional service, making the purchase process smooth and efficient. Enjoy your new vehicle!
Great service and on time completion of scheduled service
Great service and on time completion of scheduled service would recommend dealer service. Easy to do business with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry, we're glad to hear you had a great experience with our team at Genesis of Naples. Thank you for recommending us and highlighting the ease of doing business here!