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GENESIS OF NAPLES

(734 reviews)
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
New (855) 602-8165 (855) 602-8165
Used (877) 889-9606 (877) 889-9606
Service (877) 889-9874 (877) 889-9874

Reviews

(734 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Vinnie just wrapped up the sale of my 4th Genesis.

Vinnie just wrapped up the sale of my 4th Genesis. As always, he was both humorous and all business. So pleased with my new Genesis and the master of ceremonies, Vinnie Incorvaia! Jack F

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jack, it's great to know that Vinnie made your 4th Genesis purchase a memorable one! We're glad you had an enjoyable experience at Genesis of Naples. Enjoy the ride in your new car!

Peter Franks understood all the repair issues needed and

Peter Franks understood all the repair issues needed and reviewed with me how each one was remedied after the repairs. He was professional, friendly, thorough and efficient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dotti, it's great to know that Peter was able to help you understand the repair process at Genesis of Naples. We're glad his professionalism and efficiency made a positive impact on your experience!

Great sales experience!

Great sales experience! Rob was professional and responsive. Timely, yet thorough, vehicle overview. Modern administrative processes. Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a great sales experience with Rob at Genesis of Naples! We pride ourselves on our professionalism and efficiency. Thanks for the feedback, we appreciate it!

JC and the entire service department are an excellent

JC and the entire service department are an excellent team to their customers. It is one of the services from Genesis that would make me purchase another vehicle from this dealership , keep up the good work and thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that JC and our service department team at Genesis of Naples have provided you with excellent customer care. Your kind words are greatly appreciated, and we look forward to assisting you in the future!

It was easy to make an appointment.

It was easy to make an appointment. I received a Loaner Car without any extra paperwork. The Facility was Top Shelf and the entire staff was excellent. I do not think my experience could be any better than it was. Thank you to Tamiami Genesis and its staff for Excellence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know your experience with Tamani at Genesis of Naples was top-notch! It's great that our team could provide you with excellent service and a seamless process. We appreciate the shout-out, and we look forward to serving you again in the future!

I have always had excellent experiences with Pawal and

I have always had excellent experiences with Pawal and your workers. The people that greet you are also good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to know that Pawal and our team at Genesis of Naples have consistently provided you with excellent service. We appreciate your kind words!

Our purchase “happened” because of your sales

Our purchase “happened” because of your sales professional, Jennifer Jones. She was thorough, pleasant, and her follow up, exemplary!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jude, we're so glad to know Jennifer provided you with such a positive experience at Genesis of Naples. We appreciate your feedback and hope you enjoy your new purchase! Drive safe!

My salesman Gary was very professional and answered my

My salesman Gary was very professional and answered my every question. He was especially helpful in explaining the settings and indicators on the dashboard. He came to my house to set the home link on my garage door opener. That was something you don’t find in average salespersons. I think Gary is a.fine representative of the dealership. I am glad he is my salesperson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're elated to know that Gary was able to provide you with such a thorough and personalized service here at Genesis of Naples! We appreciate your kind words and we'll be sure to pass them along. Thank you for the stellar review!

Great experience with Matt Harding when we bought another

Great experience with Matt Harding when we bought another new GV 80 . Dealership was outstanding to work with. Couldn’t be more happier with Matt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you had a great experience with Matt and our team at Genesis of Naples. Enjoy your new GV80. We appreciate the support!

Consumer response

Thanks for everything. Jack Bodine

The service department at Genesis Of Naples As the most

The service department at Genesis Of Naples As the most professional and courteous staff that I have ever dealt with Service advisor, Pawel always considers my time when scheduling my vehicle It’s nice to be treated as a friend rather than a number I would highly recommend buying and servicing your vehicle at Genesis Of Naples

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you had a great experience with Pawel and our service department at Genesis of Naples. Thanks for recommending us and safe travels ahead!