Reviews
I had a list of things I needed help with… Peter took
I had a list of things I needed help with… Peter took care of most of them before I left! It’s so nice to not be embarrassed by my computer failings!😊
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Peter took such great care of you! Thank you for choosing Genesis of Naples and for sharing your experience. Safe travels ahead!
I love this car with all its many safety features!!
This dealer lies and Cheats its customers see Google
This dealer lies and Cheats its customers see Google review with photos. Lose your hard earned money here. Make sure you get a paper copy of all your transaction as the USB flash drive they give is worthless and they can change your information as they have mine. DON'T BE CHEATED FIND A HONEST DEALERSHIP. NO STARS SHOULD BE THERE TRUE RATING I HAVE RECEIPTS LESS MY TRADE IN. WHICH THE DEALERSHIP NOW DENIES. LIARS AND CHEATS. GOD HATES LIARS CHEATS AND DISHONESTY. MANUFACTURER HAS BEEN CONTACTED ABOUT MY USED CAR BEI G SOLD AS NEW AS QELL AS RECEIPTS THAT LEAVE A TRAIL. FIND YOURSELF A HONEST DEALERSHIP DO NOT LOSE YOUR HARD EARNED MONEY AT GENESIS OF NAPLES.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Niaomi, this feedback is concerning. However, it is not a reflection of what occurred, and we will not be held hostage for a good review by a prorated refund dictated by the state. Furthermore, you have posted this review multiple times which we feel is unethical. We treat all of our customers fairly and run an honest business. If you would like to discuss this matter, please reach out to us directly. Thank you.
It has an amazing sales staff, from the time you drive
It has an amazing sales staff, from the time you drive into the dealership. Andrew greeted us and showed us around to all the Genesis that were available!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cheryl, it's great to know that Andrew and our team at Genesis of Naples were able to provide you with a top-notch experience. We appreciate your kind words!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Genesis of Naples a five-star review, thank you!
Waited on me immediately.
Waited on me immediately. Closed out the sell quickly. All was friendly. Like my G90
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Roy, congrats on your Genesis G90! It was a pleasure helping you find the perfect vehicle. Thank you for choosing Genesis of Naples and leaving a five-star review. Happy travels!
Genesis of Naples is a 5 star dealership that I would
Genesis of Naples is a 5 star dealership that I would recommend to others because of its professional and friendly staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you had a 5-star experience with our team at Genesis of Naples! Thanks for recommending us, we appreciate your support!
Once we got Thomas Jackman a our sales person we were
Once we got Thomas Jackman a our sales person we were all set. Great trade in same day we took home our new GV70 Genesis SUV. Loved the appearance of the dealership and it was a good experience from TJ's careful explanation of everything we needed to know "right now" about the car, the good waiting room for when we need service and the Finance Folks with the enormous digital signature desk keeping it simple. He offered to answer any questions that come up as we learn about the new car. The whole experience was delightful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that you had a great experience with Thomas and our team at Genesis of Naples. It's fantastic to learn about how much you appreciated TJ's thorough explanation. Enjoy your new Genesis GV70!
Mark in sales was excellent in walking me through the
Mark in sales was excellent in walking me through the process of buying my car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad to hear that Mark delivered such a successful purchase experience. Drive safely, and we hope to see you again at Genesis of Naples!
This was my second service with this dealership and on
This was my second service with this dealership and on both occasions I was satisfied. My car was picked up and returned as scheduled. Everyone was friendly and helpful. On my second service I had to exchange the loaner and was immediately accommodated.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that you've had satisfactory experiences with our service team at Genesis of Naples. Ensuring a smooth process for all customers is important to us, and we appreciate your flexibility with the loaner exchange. Thanks for sharing!
This dealership is GREAT!
This dealership is GREAT! I especially appreciate the fact they pick up my car , service it, and return it to me. My wife is not able to get along by herself and this is a great service to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that our pick-up and return service has been helpful to you! Our team at Genesis of Naples is always here to make things easier. Thanks for the positive review, we appreciate it!