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Chula Vista Auto Group

(279 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed

Reviews

(279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

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We love our Rep Darren.

We love our Rep Darren. He is very knowledgeable and so friendly. Everyone here has been very friendly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so grateful for your review! Thanks for taking the time to share it. Anthony Correia Service Manager

Chula Vista Ford was recommended to me by someone who had

Chula Vista Ford was recommended to me by someone who had previously purchased a vehicle. I made a phone connection with Mario, talked the vehicle, and talked pricing. Made an appointment for the next day. Showed up, test the vehicle, sat down and the price was just as discussed. Signed docs, filled my tank, detailed my new vehicle, and they followed me home and delivered. Can't ask for anything more than that! A+. Thanks Mario and Brent.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're happy to hear you had a great experience. Derek Kim Sales Manager

I have only used Chula Vista Ford for warranty work.

I have only used Chula Vista Ford for warranty work. My service provider has been Darren and he has been great. Great communication, very strong knowledge of Ford and the service process. Chula Vista Ford has completed all my work on time with a high degree of accuracy. I really appreciate the quality of service I have received so far. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your positive feedback brightened our day—thank you for the 5-star rating! Anthony Correia Service Manager

This dealership service center is on point.

This dealership service center is on point. Polite timely and. I love that they offer vehicle pick up service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Five stars! Thank you so much—we’re glad you enjoyed your experience. Anthony Correia Service Manager

Darren kept me up to date during my wait.

Darren kept me up to date during my wait. He was very customer centric and explained everything that I needed to know. I am new to the area and this was very important to me. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful rating! We appreciate your trust in us. Anthony Correia Service Manager

Everyone at Chula Vista Ford was outstanding.

Everyone at Chula Vista Ford was outstanding. James and Bobby were more than on top of helping me. I had a challenge with picking up the car and they went far out of their way to help me resolve. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealership ever.

Best dealership ever. Just really the best. In fifteen words I would say the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jose in the service department was extremely helpful.

Jose in the service department was extremely helpful. I was very satisfied with the work performed on my truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

t’s always a pleasure bringing my car to Chula Vista

t’s always a pleasure bringing my car to Chula Vista Ford’s service center. Andre is amazing — he made sure my vehicle was completely inspected, kept me updated the whole time, and had everything done quickly. I also ran into Anthony, the Service Manager, who truly takes pride in making sure every customer feels valued and cared for. The entire service team is top-notch! The sales team is just as outstanding. Chula Vista Ford is lucky to have Terry Toudle and Brent Mikels back — I’ve been doing business with them for over five years and would follow them anywhere! They always put the customer first, and I’ve never experienced any of the high-pressure tactics I’ve seen elsewhere. Everyone in the showroom is friendly, polite, and ready to help. I confidently recommend Chula Vista Ford to all my friends and family — they truly set the bar for customer care!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your 5-star feedback! Thanks for choosing us. Anthony Correia Service Manager

Always a pleasure to have Darren assist me in all my Ford

Always a pleasure to have Darren assist me in all my Ford service needs. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your amazing review—thanks for the 5 stars and your continued support! Anthony Correia Service Manager