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Chula Vista Auto Group

(279 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed

Reviews

(279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

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Darren’s service was outstanding.

Darren’s service was outstanding. Could not have asked for more helpful of a guy for my service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're glad to have you as a customer. Anthony Correia Service Manager

Was good to get my main issuebwith the ford network fixed

Was good to get my main issuebwith the ford network fixed after 3rd attempt at teoibleshooting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks a million for the perfect score! We're happy to have exceeded your expectations. Anthony Correia Service Manager

Fair and honest.

Fair and honest. Darren good to work with. Fair price I will go back shain

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're thrilled you had such a positive experience. Anthony Correia Service Manager

Darren Bruce provided excellent customer service.

Darren Bruce provided excellent customer service. Anthony the new service manager was helpful as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your support is incredibly appreciated—thanks for the 5 stars! Anthony Correia Service Manager

Great help from Andre.

Great help from Andre. Helped me with my service needs. Highly recommend quick response & very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so happy to see your 5-star review—thank you for taking the time! Anthony Correia Service Manager

Darrin Bruce in the service department was very helpful

Darrin Bruce in the service department was very helpful with helping me with my Bronco, he reminded me of the ford tow service and was very professional with handling my service, he kept me informed on the time and repair of my vehicle. I’ll always request him as my service provider. Kerry Embrey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love my truck but after telling them I didn’t want the

I love my truck but after telling them I didn’t want the add ons they were offering me I ended up finding three things that were added after signing paper work. I was in a rush since I had to go to work and no one really went over paper work, just had me sign stuff. Everytime I asked to get the price down they just kept saying it was taxes but just the three add ons was an extra 3k, they said it’s already on the truck but why do I have to pay for something I don’t want?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience at chula vista ford was great.

My experience at chula vista ford was great. My service writer, Darren, got my truck in for service in a timely manner and was very communicative about the repairs needed. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We extraordinarily grateful to Tim Keo in Chula Vista

We extraordinarily grateful to Tim Keo in Chula Vista Ford for prioritizing us in fixing our car since we were on vacation and our car overheated and we needed to go back home bcz my wife had schedule a surgery and we couldn't wait to long. Everybody at the dealership were so awsome very professional team with us and they did a fantastic job on our car and specialy Tim, he is such a wonderful young man that treated us with such a so wonderful. Thank you so very much for all you did for us we really appreciated very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Ford Service Department!

Best Ford Service Department! Its always a pleasure working with Bruce and his team! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.