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Chula Vista Auto Group

(280 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed

Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

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This dealership worked on my car really fast.

This dealership worked on my car really fast. They had it done fast no complaints. Great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you for the amazing feedback! We’re so pleased everything met your expectations. - Anthony Correia, Service Manager

The team at Ford of Chula Vista were professional,

The team at Ford of Chula Vista were professional, helpful, and transparent. They Provided great deal with the vehicle i was in the market for. James Rincon the salesperson answered all the questions I had and provided great customer service. Overall i had a great experience and would recommend this dealer to anyone purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your kind words made our day! Thank you for the 5 stars and for choosing us — we’re so grateful for your support. - Brent Mikels, Sales Manager

Darren Bruce ROCKS !

Darren Bruce ROCKS !!! Very honest and friendly and I know my mustang is in great hands !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so happy to hear you loved your experience! Thanks for the 5-star review — we hope to see you again soon. - Anthony Correia, Service Manager

The entire service team are always eager to help.

The entire service team are always eager to help. Communication is good keeping the client informed of the progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and support! We’re thrilled that you’re happy with our service. - Anthony Correia, Service Manager

If you're looking for a reliable dependable place to

If you're looking for a reliable dependable place to service your car I highly recommend Chula Vista Ford. Service Advisor John gives you a honest and thorough suggestions on what Service you needed for your car...kudos to service team in Ford CV!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic to hear that you enjoyed your experience! Thank you for the great review and for choosing us. - Anthony Correia, Service Manager

Courteous, quick and knowledgeable i was very satisfied

Courteous, quick and knowledgeable i was very satisfied wither service and quickness. Thank you always

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is our top priority — thank you for sharing such positive feedback and the 5-star rating! - Anthony Correia, Service Manager

Service was great great and the repairs were completed in

Service was great great and the repairs were completed in a timely manner. The staff was helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your positive feedback made our day! Thank you for choosing us and leaving such a wonderful review. - Anthony Correia, Service Manager

Job completed successfully.

Job completed successfully. Appreciate the shuttle ride. Tim was very helpful. Also appreciated the recommendations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with us. - Anthony Correia, Service Manager

Consumer response

Satisfied Customer

The only reason I get my truck serviced there is because

The only reason I get my truck serviced there is because of Darren. I have had so many issues there that I might have to explore taking my truck to other dealerships for service. Darren has has gone above and beyond but unfortunately I can’t say that about anyone else. I would personally like to thank Darren for that he has done for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We take your feedback seriously and want to learn more about what has happened. When you have a moment, please contact me at acorreia@chulavistaford.com. Your input will help us do better moving forward. Anthony Correia, Service Manager

I took my 2025 Raptor in for an oil change at Ford Chula

I took my 2025 Raptor in for an oil change at Ford Chula Vista, and Jose Gomez made the whole experience quick and easy. He greeted me right away, kept me updated throughout the service, and made sure my truck was taken care of properly. Jose’s professionalism and attention to detail really stood out — he treated my Raptor like his own. It’s always great to find someone you can trust with your vehicle. Highly recommend asking for Jose next time you visit Ford Chula Vista!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re so glad you enjoyed your visit and appreciate your support. - Anthony Correia, Service Manager