Reviews
The only reason I get my truck serviced there is because
The only reason I get my truck serviced there is because of Darren. I have had so many issues there that I might have to explore taking my truck to other dealerships for service. Darren has has gone above and beyond but unfortunately I can’t say that about anyone else. I would personally like to thank Darren for that he has done for me.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We take your feedback seriously and want to learn more about what has happened. When you have a moment, please contact me at acorreia@chulavistaford.com. Your input will help us do better moving forward. Anthony Correia, Service Manager
I took my 2025 Raptor in for an oil change at Ford Chula
I took my 2025 Raptor in for an oil change at Ford Chula Vista, and Jose Gomez made the whole experience quick and easy. He greeted me right away, kept me updated throughout the service, and made sure my truck was taken care of properly. Jose’s professionalism and attention to detail really stood out — he treated my Raptor like his own. It’s always great to find someone you can trust with your vehicle. Highly recommend asking for Jose next time you visit Ford Chula Vista!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re so glad you enjoyed your visit and appreciate your support. - Anthony Correia, Service Manager
First time using the pickup and drop-off option for an
First time using the pickup and drop-off option for an oil change. Great communication and smooth process from start to finish. Everything was handled perfectly. Excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you’re happy with our service makes us so grateful — thank you for the 5-star rating! - Anthony Correia, Service Manager
The service has always been excellent.
The service has always been excellent. The disappointment that I have had is that the battery doesn’t charge to the level that Ford motor advertises. This needs to be corrected ASAP.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive feedback made our day! Thank you for choosing us and leaving such a wonderful review. - Anthony Correia, Service Manager
Very helpful and was informed the whole time and I knew
Very helpful and was informed the whole time and I knew what was going on the whole time with time frame of when truck was going to be done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to share your feedback and rating us 5 stars — it means a lot! - Anthony Correia, Service Manager
Fast service, informed personal, atention to detail,
Fast service, informed personal, atention to detail, knowlege and good tips for your cars needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re over the moon to hear you had a great experience! Thanks for the glowing review and for choosing us. - Anthony Correia, Service Manager
The service representative was courteous and efficient
The service representative was courteous and efficient explaining all my options. He was respectful as to my concerns regarding cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is our top priority — thank you for sharing such positive feedback and the 5-star rating! -Brent Mikels, Sales Manager
Darren was great he had good customer service.
Darren was great he had good customer service.service was quick they offered coupons too, to help with work getting done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with us. - Anthony Correia, Service Manager
Quick and easy service and I was able to set up an
Quick and easy service and I was able to set up an appointment the night before. No complaints.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re so glad you enjoyed your visit and appreciate your support. - Anthony Correia, Service Manager
Chitos always makes sure to inform me of the status of my
Chitos always makes sure to inform me of the status of my car and recommends what’s best for the performance of the vehicle. And also lets me know about recommended upcoming services that I’ll need. Outstanding customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive feedback made our day! Thank you for choosing us and leaving such a wonderful review. - Anthony Correia, Service Manager
