Reviews
The service is great but the bill it was to high, I would
The service is great but the bill it was to high, I would not go back because of that
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback. We’re glad you were satisfied with the service, but we’re sorry the pricing didn’t meet your expectations. We’ll make sure your comments are shared with our team, and we hope you might consider giving us another try in the future. -Terry Toudle, General Sales Manager
Amazing customer service.
Amazing customer service. Every time I go there to get maintenance done to my car I always get updated throughout the time they have my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to share your feedback and rating us 5 stars — it means a lot! - Anthony Correia, Service Manager
Excellent customer service.
Excellent customer service. John was very attentive and covered for a fellow employee to ensure I was given the utmost care in customer service. Well done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to know you had an excellent experience. Thanks for the 5 stars and your kind words! - Anthony Correia, Service Manager
The service that Ford Chula Vista me was effective,
The service that Ford Chula Vista me was effective, professional and always aware of my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re over the moon to hear you had a great experience! Thanks for the glowing review and for choosing us. - Anthony Correia, Service Manager
We’ve had great experiences each time we had Service work
We’ve had great experiences each time we had Service work performed on our Maverick Truck. Our Service Representative has always been so friendly and knowledgeable with our Vehicle. Thanks so much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is our top priority — thank you for sharing such positive feedback and the 5-star rating! - Anthony Correia, Service Manager
Darren Bruce was the best 5 star service I never done
Darren Bruce was the best 5 star service I never done this before cause I was always hesitant to show up but he showed me that it’s quick easy and, I feel safe in my car again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate your support and your 5-star review! It’s always a pleasure to serve amazing customers like you. - Anthony Correia, Service Manager
Went to Ford Chula Vista to oil change, tire rotation,
Went to Ford Chula Vista to oil change, tire rotation, tire alignment and also had a problem where front driver tire was getting flat constantly and they said it was ok. That all tires “were checked”… well within 3 days I woke up with a totally flat tire and couldn’t pump air anymore. Im trying a different Ford this time but you guys should listen to your customer concerns. I mentioned the tire was getting flat constantly. I had to change to the spare tire this morning with my 2 kids under 3yo. and I could have avoided that if your staff checked it properly when I mentioned it. Other than that customer service was good. They treated me well and the guy was really nice with us.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re disappointed to learn that your experience didn’t meet expectations. We’d appreciate the opportunity to talk more and see how we can improve — please reach out to us at your earliest convenience. Anthony Correia, Service Manager | acorreia@chulavistaford.com
José did a really good job thank you so much for your
José did a really good job thank you so much for your customer service and patience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re over the moon to hear you had a great experience! Thanks for the glowing review and for choosing us. - Anthony Correia, Service Manager
John Stevens took really good care of my Ford Mch-E.
John Stevens took really good care of my Ford Mch-E. The staff was really friendly and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with us. - Anthony Correia, Service Manager
Staff was very attentive, on time and patient when
Staff was very attentive, on time and patient when answering questions. I had no bad experiences both times ive been
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to know you had an excellent experience. Thanks for the 5 stars and your kind words! - Terry Toudle, General Sales Manager