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Chula Vista Auto Group

(278 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed

Reviews

(278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

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I brought my Ford F-150 in for service and had an

I brought my Ford F-150 in for service and had an excellent experience. John Stevens was knowledgeable, kept me updated throughout the process, and made sure my truck was taken care of properly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and the 5-star rating—thank you! Anthony Correia Service Manager

The man who helped me through the service, Darren, was

The man who helped me through the service, Darren, was extremely patient & helped me to get my warranties (despite that company not being cooperative with Ford). Darren maintained his professionalism & patience even though I could not go through the rest of the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Five stars! Thank you—your feedback brightened our day. Anthony Correia Service Manager

I’ve been goin here for years to get my truck worked on.

I’ve been goin here for years to get my truck worked on. Always very professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your support and the fantastic rating—thank you! Anthony Correia Service Manager

My experience with this dealership was very positive

My experience with this dealership was very positive their employees are very friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re so happy you enjoyed your time with us. Terry Toudle General Sales Manager

The dealer was very prompt with picking up and returning

The dealer was very prompt with picking up and returning my vehicle,over good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review! We love hearing from happy customers. Terry Toudle General Sales Manager

Recommend this Dealer.

Recommend this Dealer. Quick fast and good service. Thank you for all your efforts . Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your positive experience is exactly what we aim for—thank you for the 5 stars! Anthony Correia Service Manager

Awesome crew.

Awesome crew. Deliver beyond expectation. Would recommend and come back as many times as I may need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the love! We truly appreciate the 5-star feedback. Anthony Correia Service Manager

John from the service department was quick, professional

John from the service department was quick, professional and I wish all my customer service interactions in life could be handled by him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re smiling because of your review—thank you for the 5 stars! Anthony Correia Service Manager

Excellent service every time.

Excellent service every time. Thank you to John and to the Chula Vista Ford team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your review means so much to us—thank you for the perfect rating! Anthony Correia Service Manager

Very professional and friendly…that’s all I gots to say

Very professional and friendly…that’s all I gots to say about dis issue…the end

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

A big thank-you for the 5 stars! We're glad everything was just right. Terry Toudle General Sales Manager