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Chula Vista Auto Group

(278 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed

Reviews

(278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chula Vista Auto Group from DealerRater.

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Great service advisor, John does a great job, he is on

Great service advisor, John does a great job, he is on top of mechanical and customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re delighted you had a great experience—thank you for the amazing rating! Anthony Correia Service Manager

1st time and satisfied, carwash done after service while

1st time and satisfied, carwash done after service while other dealerahips does not offer it anymore.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re so happy you enjoyed your time with us. Anthony Correia Service Manager

Great service, they knew exactly what was wrong and

Great service, they knew exactly what was wrong and helped fix it. Great communication and worked quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your review means so much to us—thank you for the perfect rating! Anthony Correia Service Manager

I received 5 star service and.

I received 5 star service and. Treatment!! They took great care in my routine service and taking of the recalls. They made sure I had a ride to and from the dealership. Darren Bruce was amazing!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave us a perfect score! Anthony Correia Service Manager

I had my car towed there because it wouldn't start.

I had my car towed there because it wouldn't start. They took care of me very quickly by replacing the battery. John was awesome at communicating with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your review made our day! Thanks for the wonderful rating. Anthony Correia Service Manager

Our advisor was fenomenal, amazing communication with

Our advisor was fenomenal, amazing communication with John at CV Ford. Everything was smooth yesterday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review! We love hearing from happy customers. Anthony Correia Service Manager

Chula.

Chula. Vista Ford Service Department is always reasonable and accommodating. John was a true customer service professional. I will absolutely continue to bring my vehicle there and leave it in their capable hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 stars! We’re thrilled you had a great experience. Anthony Correia Service Manager

Cv Ford service department does a great job every time!

Cv Ford service department does a great job every time! A+ service. I choose to wait when getting my car serviced but they now offer pick and delivery of your car! They just get better and better. You will not be disappointed if you go To CV Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your support and the fantastic rating—thank you! Anthony Correia Service Manager

Very friendly and welcoming individuals with one goal in

Very friendly and welcoming individuals with one goal in mind and that to meet you’re expectations and give you a car that fits you’re budget and your family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is our priority—thanks for the fantastic 5-star review! Derek Kim Sales Manager

Professional service and attention received from John.

Professional service and attention received from John. He was very helpful and was clear with the information.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your support means the world to us. Thanks for the 5-star review! Anthony Correia Service Manager