Reviews
Rafael Sarabia was my sales person and made my buying
Rafael Sarabia was my sales person and made my buying experience so much better . Highly recommended. Thank you Chula Vista Ford !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re grateful for your support and the fantastic rating—thank you! Derek Kim Sales Manager
Always greeted with a Nice attitude and happy to be there
Always greeted with a Nice attitude and happy to be there for me right away when in line at the service department when I drop in to see if they have time to change the oil of my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review! We love hearing from happy customers. Anthony Correia Service Manager
Service rep was great that alone made me want to be a
Service rep was great that alone made me want to be a customer but the prices were astronomical and absurd. 2000 plus for brakes? Thats crazy.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
John made it super simple!
John made it super simple! Friendly staff. Will recommend. Dropped my truck off for a recall. It was ready and washed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5 stars! We’re thrilled you had a great experience. Anthony Correia Service Manager
My Service advisor Andre went above and beyond.
My Service advisor Andre went above and beyond. He communicated with my daughter Lisette constantly to update her on the progress of the recalls that had to be done. I even went in person to ask questions & Andre made sure they were answered. He even spent an extra day to make sure that the latch recall was done correctly. This was our first visit with Chula Vista Ford and it was a favorable experience. I also want to thank the other service advisors that answered my questions & were able to facilitate the pickup of my vehicle when it was ready.Definitely will be back for maintenance & other repairs that may need to be done in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate the 5-star feedback—thank you for choosing us! Anthony Correia Service Manager
Service rep was fast and all over my repair, i would use
Service rep was fast and all over my repair, i would use and recommend him to friends.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review made our day! Thanks for the wonderful rating. Anthony Correia Service Manager
John, the engineer did really good job but I loved how he
John, the engineer did really good job but I loved how he took care of customer. Straightforward but polite, fast update with professional attitude. I will come back with my next maintanence problem. Thank you John.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted you had a great experience—thank you for the amazing rating! Anthony Correia Service Manager
I left a positive review for Andy May upon my purchase
I left a positive review for Andy May upon my purchase of my F 150. I must rescind my comment for the reasons below. I live about 2 hours away (with traffic) from Chula Vista. No delivery of the truck to my home, no accessories and no gifts given. It seems like after Andy got his sale, he acted different. It seems he only cared for the sale, and not long-term customer satisfaction. Would definitely find a dealer who values customer service, and I did not find that here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thanks a million for the glowing review! We’re so glad you enjoyed everything. Derek Kim Sales Manager
I had a great experience with my service person, Jose.
I had a great experience with my service person, Jose. Car was done in time.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your support means the world to us. Thanks for the 5-star review! Anthony Correia Service Manager
The in-and-out service is perfect and stress-free.
The in-and-out service is perfect and stress-free. Thank you for all you do.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us a perfect score! Anthony Correia Service Manager