Chula Vista Auto Group

Customer Friendly went over the service and pending repairs. See how it will follow up with awaiting parts for pending repair.

A valet attendant came to my house as I was concerned a light lit in the dashboard that I later know that the throttle needs to be replaced. Andrew, an attendant at Ford service, called, explained to be me in detail what was wrong & gave estimate which I agreed. He was kind, courteous and understanding. Kept the car for only a day as he said the part needed is already available in the shop. Drove the car couple of times, it ran smoothly & felt safe driving it. I’m extremely satisfied of its performance now & I absolutely will recommend their service to friends & relatives. Thank you, Gloria McKinney

It was fast and It was swift and enjoyable. The only concern is that it had a cack on my windshield of the Mustang I bought

Mobile service for a TMC performed during my working hours at my office was fantastic 🙌 thank you Ford.

Thank you for the great work you guys do on my car! Thank you again

The service department is the only reason I would even consider buying a car at Chula Vista Ford.

Even though my appointment was a last minute one, they jumped right on it and replaced my battery. The service advisor was very helpful in getting it all taken care of. I appreciate all they did. I would recommend to others.

This review is for the service department, specifically regarding the ongoing service I receive from Darren Bruce, the Service Advisor Manager. Darren always provides excellent service and he is my go-to guy for all my service needs at CV Ford. All the staff at CV Ford are courteous and professional but Darren Bruce goes the extra mile to make sure his customers receive the highest level of service possible. Thanks for all you do Darren, it is much appreciated.

I had an amazing experience with my service advisor Darren at Ford. He is truly the best — knowledgeable, patient, and always goes the extra mile to make sure everything is done right. Communication was clear, fast, and honest, and he made the whole process stress-free. I appreciate the level of care and professionalism every time I come in. Highly recommend!

I purchased a used truck from them earlier this year (2008 Ford F250) and had nothing but stellar service. From purchasing the truck, to bringing it in for some free included services (Thank You Darren) these guys are professional all the way!