Skip to main content

Spitzer CJDR Mansfield

(2,674 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

Want to share your experience with this dealership?

Write a review

They have always taken good care of the vehicles we got

They have always taken good care of the vehicles we got from them. They are easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

The team at Spitzer Motors of Mansfield thanks you for your loyalty! We wish your positive experience with us encourages you to reach out for any of your future car maintenance needs. Safe travels!

They try there best.

They try there best. Sometimes feels like nothing organized and have to wait a very on long time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I Was very pleased with the service I received.

I Was very pleased with the service I received. Everyone was very nice and polite. I will keep returning. to Spitzer Mansfield

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write to us! Our team is thrilled to know that you were pleased with your car servicing experience! We hope to continue providing you with friendly and professional service whenever you come in for any of your vehicle servicing needs!

The dealership was fast and efficient when taking care of

The dealership was fast and efficient when taking care of my needs. the sale was easy with no hassle and sales rep was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We want to thank you for leaving a positive review for Andy and the rest of the team at Spitzer Motors of Mansfield. Our mission is to prioritize our customers needs in order to make their car buying process as efficient as possible. Please don't hesitate to reach out to us for any further assistance on your new vehicle.

Parker was great, some other employees seemed to lack

Parker was great, some other employees seemed to lack transparency and had the very generic salesman personality of overselling extra things and treating the customer like they’re making the wrong decision if they don’t pay more for extra additions that obviously turn massive profit margins for the dealership. Used 4Runner seems great for the most part, trunk window (which I’ll never use) was totally broken internally which was not disclosed in any fashion but that’s atleast 50% on me. That took some time to fix right after buying. Go there if ya need, nothing special but nothing necessarily nefarious. Car buying is a greasy business no matter where you’re at. Just check every last thing you can think of before assuming transparency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The service department is always extremely helpful and

The service department is always extremely helpful and friendly! Always pleased with their promptness and professionalism!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for sharing your positive experience at Spitzer Motors of Mansfield. Thank you for being a valued guest! We hope to continue providing friendly and professional service for any of your future vehicle maintenance needs.

Very friendly and courteous sales people answered all my

Very friendly and courteous sales people answered all my questions. We’re a little pushy on the last minute add ons, didn’t want to take no for an answer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The staff was very prompt and polite.

The staff was very prompt and polite. They checked me in quick and performed the oil change quickly. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We are grateful that our staff serviced your vehicle quickly and efficiently. Please reach out for any future vehicle servicing needs. Safe travels!

Very helpful and good communication, came from out of

Very helpful and good communication, came from out of town to buy car . It was ready for me to test drive when I arrived

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We appreciate you writing to us about your positive experience. Our goal is to provide efficient service while being as helpful as possible to our customers. Thank you for choosing Spitzer Motors of Mansfield for your car buying needs!

They understood my previous run around with other

They understood my previous run around with other places. I was direct in my intentions when I walked in and took care of everything the way it should be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! It is always our goal to ensure our guest's experience is as pleasant as possible, and we are glad that our team took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.