Reviews
The appt was at 11:30 simple oil change and tire rotation
The appt was at 11:30 simple oil change and tire rotation and it took 3 hours!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Timothy and Steve (I think that was his name) was
Timothy and Steve (I think that was his name) was awesome. Service was great as usual
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star rating! We are so glad that our team consistently takes great care of you and that Timothy and Steve made this visit no different. We hope that you continue to choose us for all of your future automotive needs!
Brought my car in for an oil change service department
Brought my car in for an oil change service department was very friendly talk to the sales staff a little bit. They are very friendly and knowledgeable on what had rebates and what didn't the only complaint that I have is that whoever change the oil on my Challenger left, oily handprints all over the front of it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional staff provided a pleasant experience even
Professional staff provided a pleasant experience even during a computer meltdown in the service department.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
Great experience. Fast service. Thank you for making the process easy. See you again next time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5 star review! Our service team would gladly welcome you back if you were in need of automotive care. Rest assured knowing we would make sure any of your future visits would be met with fast service and an overall great experience!
Very attentive and everyone seemed so kind and willing to
Very attentive and everyone seemed so kind and willing to help each other. Saw true team work!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us. We are happy to hear that our team was both kind and helpful throughout your visit. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.
I always have a great experience when working with
I always have a great experience when working with spitzer, and I will keep coming back because of the excellent service that I receive.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adam, we strive for 100% customer satisfaction, and we are glad that our team consistently provides you with a top-notch experience. We look forward to continue providing you with our best care in your visits to come!
Courteous,fast and satisfied with the work.
Courteous,fast and satisfied with the work.Clean,relaxing environment Friendly and knowledgeable well respected staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Take care!
The dealership is very good and our salesmen ron was
The dealership is very good and our salesmen ron was absolutely amazinghe went above and beyond for us and it is the third time dealing with us. And the service guy i believe his name is Tim is great. Your whole team there is great Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your 5-star rating! We are honored by your continued business, and we are delighted that Ron, Tim and the team consistently provide you with top-notch service. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Our van was in a shop for 3 months.
Our van was in a shop for 3 months. Is not fixed. You guys do not know how to fix it. It is Chrysler Pacifica hybrid. End up learning that you guys moved our van to other dealer in Shelby. Very very frustrated and not happy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair