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Spitzer CJDR Mansfield

(2,673 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Understand my needs.

Understand my needs. Understood my expectations. Very friendly and helpful I am done Nice job

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Outstanding work fast service.

Outstanding work fast service. Got me right in for appointment and was quick on getting me out.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Spitzer CDJR Mansfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

I was very pleased with the tire replacement and service.

I was very pleased with the tire replacement and service. I would definitely recommend you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Spitzer CDJR Mansfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

I was accepted immediately for my recall service

I was accepted immediately for my recall service appointment. Service was completed expediously and I was on my way very quickly. I'm very pleased with the service department.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Outstanding experience at Spitzer Motors of Mansfield!

Outstanding experience at Spitzer Motors of Mansfield! Ron Stephan made the entire car-buying process incredibly smooth and stress-free. I purchased a 2023 Grand Cherokee L, Altitude and I couldn't be happier with the fair pricing and the excellent condition of the vehicle. Ron knew I'd be traveling 218 miles and took the time on the phone to answer all my questions and even emailed me a video the night before. The entire team was professional, honest, and truly put the customer first. Highly recommend this dealership!"

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Spitzer CDJR Mansfield!

Highly recommend Mansfield Ohio Spitzer Ram/Dodge.

Highly recommend Mansfield Ohio Spitzer Ram/Dodge. They worked with us in every way they could to make it a prosperous adventure for all of us!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer CDJR Mansfield!

Best service I’ve ever received at a dealership.

Best service I’ve ever received at a dealership. Shout out to Tim in service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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I was surprised that after getting new tires that no caps

I was surprised that after getting new tires that no caps was put on the air ports , plus my jeep was not washed.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great!

Great! Why fo these need to be this hard? Or even harder, I, guess. If you want answers, keep it simple. And I still don't know who Joshua Pope is. Sorry.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Service at Spitzer is wonderful and the service team

Service at Spitzer is wonderful and the service team communicated wonderfully. They called and updated me with my vehicle status and how the warranty company was handling things.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

We hope your great experience with us encourages you to visit us again for your automotive care. You have our appreciation for leaving Timothy and our team this 5 star rating.