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Spitzer CJDR Mansfield

(2,673 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Everyone was very nice.

Everyone was very nice. Work was done very quickly. Would recommend you all to anyone I will keep coming back.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It is an honor to have your trust and loyalty to us! We gladly welcome you back anytime you are needing our quick and quality services. Wishing you safe travels!

Good communication Timely repair Very polite and easy to

Good communication Timely repair Very polite and easy to talk to I would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review and recommendation! We do our best to provide clear communication and timely repairs so we hope you feel confident in returning to visit us for your future automotive care.

Everyone is always so kind and knowledgeable.

Everyone is always so kind and knowledgeable. We never leave disappointed. Great service always! THANKS

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in our services and for leaving us your review Sharon! We are committed to our customers safety and satisfaction so rest assured knowing we will take good care of you and your vehicles any time you come to visit us!

I was very happy with the service I received from Spitzer

I was very happy with the service I received from Spitzer and the representative Anthony did a amazing job with communication and preparation of my vehicle I purchased he was on top of everything and communication was great he had everything prepared at a timely matter and most importantly was very honest and straight forward on everything we talked about I would definitely recommend Anthony and Spitzer Dode to do business with no games and straight forward on all business aspects and made me feel comfortable I will definitely be back to do more business with him and the dealership ongoing and already recommended some others in the future to go there to buy a vehicle they are looking for because the great and honest service. I am from Michigan and traveled 3 1/2 hours to purchase from Anthony because I did not get the same service here from other dealerships and most importantly the honesty in price and all business aspects. Thank you Anthony and Spitzer Dodge for all the great service very Much appreciated and will be back in the coming future. I will be recommending other business people like my self to also purchase from them also my family members in the market for a car. 5 star service and Rating!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your thoughtful review will surely keep Anthony motivated to keep helping all of our customers have wonderful experiences like yours so you can feel confident recommending other business people and mutuals! It is an honor to have your loyalty to us despite the distance so we are extremely appreciative that you chose us as your primary option for your vehicle needs. Our team looks forward to being of service to you for years to come!

Dealer did not have a technician qualified to perform the

Dealer did not have a technician qualified to perform the recall. They gave me the parts, but I had to find another dealer with a qualified technician and the tools to perform the recall. Since spitzers billed Stelantis for the recall repair, I was forced to pay the labor to have the parts installed at another dealer.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Truck broke down had it towed to your facility and you

Truck broke down had it towed to your facility and you all communicated and completed in the timely manner that I needed. Thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you during a possibly stressful situation. Please know your safety and satisfaction are of the utmost importance to us so our team is here to be of any help for any of your automotive needs. Please feel welcome to contact us if we can be of service to you at any point!

Clean .

Clean . The people in service department was friendly got the job done in a timely manner

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review Kathy! We are honored by your feedback about our clean facility and friendly staff. We look forward to the chance to provide you with excellent service again the next time you need automotive care.

The Service team was good, kept me posted on my repairs

The Service team was good, kept me posted on my repairs and answered all my questions.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to leave us your review! It means a lot to us to receive your feedback appreciating our transparency on our services. We warmly invite you to visit us again for any of your automotive care needs.

We do not typically shop local but working with Isaac

We do not typically shop local but working with Isaac changed that for us so much, we bought 3 vehicles from him for our friends and family and would recommend Spitzer to anyone! Everyone treated us great and we didn’t spend hours at the dealership like most places. No games! Ask for Isaac!!! He’s the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are honored to have your confidence and loyalty with us at Spitzer! It truly motivates us to keep helping our customers have great experiences that don't drag on for long hours. Isaac will be grateful to have received your review and recommendation. We hope to be of service to you for years to come!

Took numerous attempts to make an appointment.

Took numerous attempts to make an appointment. Problem is not corrected and comparison vehicle that was tested to mine was not exactly the same.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.