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Spitzer CJDR Mansfield

(2,673 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Very friendly and on time very satisfied by their work

Very friendly and on time very satisfied by their work will go there again for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear back from a satisfied customer who wishes to return because of the great experience we delivered. We look forward to welcoming you back when the time comes.

Diagnostics are great.

Diagnostics are great. Service is performed professionally and efficiently. Employees are courteous and service is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your review is valuable to us, so we thank you for taking the time to write to us Karen. Feel free to visit us anytime you may need automotive service, it would be our pleasure to assist you again.

Absolutely amazing!

Absolutely amazing!!! Great service, professional and knew what they were doing..I didn’t get the runaround they listened to me and fixed the problem. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! We are glad to hear that Tim took great care of you and kept you well informed throughout your service visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Consumer response

Tim was amazing and took great care of me. He kept me informed every step of the way with my truck. Thank you!

Very friendly and helpful staff,all wiling to help anyway

Very friendly and helpful staff,all wiling to help anyway needed I was also pleased with service department,Tim,will be using them from now on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are pleased to hear that Tim was both kind and helpful and we look forward to continue providing you with the same 5-star service in your visits to come!

Excellent Service for My Recalls and Extremely Quick and

Excellent Service for My Recalls and Extremely Quick and Very Friendly! Would Recommend them Always..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review and recommendation! We are glad that our team got your automotive needs swiftly resolved. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

I took a 2010 Toyota Corolla in for a 4 wheel alignment

I took a 2010 Toyota Corolla in for a 4 wheel alignment because l put a new set of tires on that car. When they put the car up to begin the alignment they found the rear struts were bad and needed replacement. They didn't charge me anything for this! I had new struts put on that car today and I'm taking it back to Spitzer tomorrow morning for the alignment!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving us a perfect review, Dave! Your safety and satisfaction are of the utmost priority to us so we will make sure your vehicle is in prime working condition so you can have the security to drive on the road. We look forward to being of service to you for any of your vehicle maintenance needs.

Easy to work with and complete transparency.

Easy to work with and complete transparency. The easiest car deal we have ever done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Katherine, Thank you for sharing your experience! We’re thrilled our team’s honesty and transparency made your car purchase the easiest one yet.

I was very happy with my service with your service

I was very happy with my service with your service department I will be returning for my next service appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rhonda, Thank you for sharing your experience! We’re so glad you’re satisfied with your service visit and truly appreciate your loyalty in returning.

Service does a great job, but this dealership refused to

Service does a great job, but this dealership refused to help me cancel a service contract on a car I traded in. Buckeye Superstore was kind enough to spend the 5 minutes with me to help. Shame I had to drive 20 minutes for a 5 minute ordeal. They also no showed for an appt I had to get the same car appraised. They were all over me to buy it, then just didn’t have time I guess

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was fast, friendly, and great service Everything was

It was fast, friendly, and great service Everything was great. Everyone was very nice and helpful in every way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review letting us know everything with your service was great! Our friendly and helpful staff gladly welcome you back if you are in need of our services in the future. You can be assured that we would deliver another great experience worthy of your 5 stars!