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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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I really like this dealership.

I really like this dealership. All my newer cars I've gotten over the years, Anthony McQueen has made me feel comfortable, made me feel heard in what I wanted in a car. Financials helped me in the ways I wanted helped .. I recommend this dealership 100 percent. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this positive review and recommendation! It is always our goal to ensure our guests are comfortable with their visit, and we are delighted that Anthony provided you with the quality care that you deserve. Congratulations on your new ride!

I always get the best service at Spitzer CDJR.

I always get the best service at Spitzer CDJR. I trust him to do the work and take care of my vehicle properly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are overjoyed that our team consistently takes exceptional care of you and your automotive needs. it is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

The team was helpful and worked quickly to complete my

The team was helpful and worked quickly to complete my service. I was in and out faster than I expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad that our team got your automotive needs taken care of- quickly and efficiently. Please do not hesitate to give us a call if you ever have any further questions or concerns.

You said my lug nuts were swollen and wanted to charge me

You said my lug nuts were swollen and wanted to charge me 308$ I took to another shop got them off no problem in 15 minutes matter of fact and only charged me 50$ I will not be back for any service after this experience with u so wrong to do that to a loyal customer I bought my car from you and tires from you and all my services on my car through you never again.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very polite and friendly staff.

Very polite and friendly staff. Showroom and was very clean and inviting. Our salesperson Riley was fantastic and would highly recommend!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are glad that Riley and the team were kind and helpful. Riley will be honored to have earned your kind recommendation. Take care!

Very thorough and courteous!

Very thorough and courteous! We always feel confident taking our jeep there! Definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive review and recommendation! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently provides you with thorough and efficient service. We hope to see you again when the time comes for your Jeep's next service.

Alan was very helpful and knowledgeable.

Alan was very helpful and knowledgeable. We felt that he went above and beyond to get us what we were looking for.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We are delighted that Alan provided you with the A+ service that you so much deserve. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

Tim had offered some other services (gas and oil

Tim had offered some other services (gas and oil treatment )for my vehicle which I did purchase.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving Tim this 5-star rating! We are glad that he provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Good people, smooth process.

Good people, smooth process. We’re not pushy about selling the vehicle or additional add ons

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We work extremely hard to ensure our guests' experience is as pleasant as possible, and we are glad that our team provided you with top-notch service. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

I love the car wash,I’ve stopped and asked questions

I love the car wash,I’ve stopped and asked questions always satisfied!with the professionalism of all the staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! Providing 5-star service is so important to us, and we are delighted that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!