Skip to main content

Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

Want to share your experience with this dealership?

Write a review

They are very professional and knowledgeable when it

They are very professional and knowledgeable when it comes to servicing vehicles, and are very thorough in their explanations for car maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We are delighted that our team took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service. Take care!

Had brand new brakes and rotors put on my rotors on the

Had brand new brakes and rotors put on my rotors on the back are already scratched, and no one has given me a call back after spending $1,200😤😡

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Salesman was great!

Salesman was great! Whole staff was wonderful. They all jumped in to get the deal done fast. They gave a very fair price for our trade in and got me exactly what I wanted. Very clean and uncomplicated experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are honored to have had the opportunity to work with you, and we are glad that our team provided you with 5-star service. It is our pleasure to assist you in any way possible. On behalf of the entire team- we warmly congratulate you on your new vehicle!

Awesome staff person, Kendra Weaver, greeted me as I

Awesome staff person, Kendra Weaver, greeted me as I drove into the service area and took care of my vehicle while I waited inside the dealership. I must say it’s the nicest waiting area I have ever been in with several tables and chairs along with a coffee area and TV area!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We are delighted that Kendra took great care of you and your automotive needs. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

Kendra explained to me the repairs that needed to be done

Kendra explained to me the repairs that needed to be done and the time required. I felt I was treated with respect and a valued customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this 5-star rating! Our guests' satisfaction is our utmost priority, and we are glad that Kendra provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

The people were very friendly.

The people were very friendly. The service was performed quickly. Overall it was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Thank you for getting me in quickly and everything being

Thank you for getting me in quickly and everything being seamless. Great Customer Service. Thank you again!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Maggie, thank you for your positive review! We are glad that our team provided you with a quick and efficient experience. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Located a great used car for my daughter that was very

Located a great used car for my daughter that was very nice and well within her budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for leaving us this spectacular review! We are delighted to know that the car was very nice and within your daughter's budget. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate your daughter on her new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

Prompt reliable service with terrific service advisors.

Prompt reliable service with terrific service advisors. Always on time. Estimates are accurate I really appreciate the computers being reset

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jeff, Thank you for leaving us this positive review! We are happy to know that our team were prompt, reliable and terrific. Please do not hesitate to let us know how we may be of further service to you.

Great customer service.

Great customer service. Friendly, fast, and take you through the process step by step so you're not in the dark.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Seiley, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was friendly, fast and took you through the process step by step so you were not in the dark. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!