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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Quality professional service ,Tim is a great service

Quality professional service ,Tim is a great service writer and the technicians are top quality very knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that Tim provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Everyone worked well together and kept my husband and I

Everyone worked well together and kept my husband and I updated on my cars progress and needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and your husband and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

I brought my car in because the screen works

I brought my car in because the screen works intermittently. Since it is intermittent it is harder to diagnose. Kendra and Drew talked to me after the car was checked and gave me some suggestions to notice when the screen goes out then come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this 5-star rating! Our guests' satisfaction is our top priority, and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

Great service… Easy to make appointment.

Great service… Easy to make appointment. Service person Tim a was a my contact and he kept me well informed about progress on the service. When I picked up my car it was fixed and had been to the car wash. Thanks so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this wonderful review! We are glad that Tim took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

Why does it take an hour and 30 minutes for an oil

Why does it take an hour and 30 minutes for an oil change? Every time I get an oil change here, I regret my decision

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Super nice people and great service with no xx!

Super nice people and great service with no xx! Even offered a ride home since vehicle remained overnight.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted that our team provided you with the A+ service that you so much deserve. Our guests' satisfaction is our utmost priority. Thank you and safe travels!

Great service always, staff are amazing!

Great service always, staff are amazing! They work well with my schedule and stay true to their time line.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad that our team consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Easy to work with.

Easy to work with. Understood my situation and got me in quick. Excellent Service all around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad that our team provided you with a quick and efficient experience. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

Kendra was very helpful and friendly I wouldn’t not take

Kendra was very helpful and friendly I wouldn’t not take my car anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving Kendra this 5-star rating! It is an honor to have earned your confidence and loyalty and she and the team will certainly continue to provide you with our best care in your visits to come. Safe travels!

Tim is the absolute best!

Tim is the absolute best!! Always ready to help and always explains everything that's going on. He's wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Tim this excellent review! We are delighted that he consistently provides you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!