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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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They were very informative and fast, and we very helpful

They were very informative and fast, and we very helpful with information and the scheduling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Joseph, Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very informative, helpful and fast. We wish you safe travels until we meet again!

Have been buying cars from Spitzers since 2010 and take

Have been buying cars from Spitzers since 2010 and take my used cars there for service, have always been very pleased with the service and sales departments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for leaving us this phenomenal review! We are delighted to know that you are pleased with our Service and Sales departments. We are honored by your continued business with us since 2010. We look forward to seeing you again in the future when the time comes.

They get the work done fast and good, They do a great

They get the work done fast and good, They do a great job, They what there doing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Richard, Providing exemplary service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they did a great job and got the work done fast. We wish you safe travels until we meet again!

Warranty work but the interaction with the employees is

Warranty work but the interaction with the employees is always great. They are easy to talk with and want to make sure the customer is satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are honored that you continuously confide in us with your automotive needs, and we are glad that our team consistently provides you with top-notch service. Your safety and satisfaction are our utmost priorities. Take care!

Patient nice and kind people to do business with and

Patient nice and kind people to do business with and explain all options available to get your vehicle fixed. Thank you spritzer team especially Kendra ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Vic, Thank you for your positive review! We are glad that Kendra provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

During my visit, I can confirm on each service, the

During my visit, I can confirm on each service, the experience is very good and they are very kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! Providing a top-notch experience is always our goal, and we are glad that our efforts consistently meet your satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

I have no complaints about your dealership.

I have no complaints about your dealership. Spritzer Motor is a top of the line operation, keep up the great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! Providing a 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs.

They went above an beyond to help me that's what I call

They went above an beyond to help me that's what I call taking care of your customers . I will tell all my friends how they helped me 🙂

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are happy to hear that our team took great care of you. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

We always have a great experience at Spitzer.

We always have a great experience at Spitzer. The service department is fast and friendly!! Thank you, Kendra Weaver, for always taking great care of us!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review! We are so glad that our team provided you with quality and efficient service and that Kendra made this experience with us no different. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Was not aware that I had to drop off my car, so I waited

Was not aware that I had to drop off my car, so I waited for it. It was 2 1/2 hours before they came out and told me what was going on. After six hours could not figure out what was the problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.