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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Great service!

Great service! Friendly, knowledgeable customer service team. The wait wasn’t long at all and the service team took really good care of us. Even the service over the phone was top notch. We continue to work with Spitzer every time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sharon, Thank you for taking the time to leave us this positive review! We are glad that our team provided you with top-notch service and ensured your experience with us was as smooth as possible. We look forward to continue providing you with our best care in your visits to come!

Always have great care in the service department.

Always have great care in the service department. Tim was very good at keeping me informed about my service. Also got a car wash ☺️

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Lori, We appreciate your kind review! We are honored by your continued business, and we are glad that Tim took great care of you and kept you well informed throughout the process. It is our pleasure to serve you. Wishing you the safest of travels- on behalf of the entire team!

Very helpful.

Very helpful. Takes the time to explain the situation and makes good suggestions for. Us to consider

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this amazing review! We are happy to know that our team was very helpful and took the time to explain the situation to you and made good suggestions for you to consider. Please do not hesitate to let us know how we may be of further service to you.

I would give them a zero if I could!

I would give them a zero if I could! $6900 in part and labor, and a month in their shop. Truck returned without being repaired. They don’t care that I’m not happy. They told me they have my money and that all that matters.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and efficient and helpful with the service

Quick and efficient and helpful with the service preformed will use them again next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Rick, Providing quick and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were helpful. We wish you safe travels until we meet again!

Top-notch staff, excellent communication skills, and an

Top-notch staff, excellent communication skills, and an overall friendly atmosphere. The highly knowledgeable staff answered all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Always respectful of my time as I usually sit and wait

Always respectful of my time as I usually sit and wait for my service to be completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We are glad that our team consistently provides you with a smooth, top-notch experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

Anthony was great .

Anthony was great . I love my new jeep . They got me out of there on time.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Matt, Providing stellar service is so important to us here at Spitzer CDJR Mansfield and we are glad that Anthony's efforts could meet your satisfaction! We are thrilled to know that he was great and got you out of there on time. Congratulations on your new Jeep- behalf of the entire team!

Prepared for my visit.

Prepared for my visit. Friendly, efficient and well informed and prepared sales. Fair trade in value and fast, efficient purchase process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this positive review! We are happy to know that they were friendly, efficient and well informed. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

The people here are fantastic.

The people here are fantastic. From the time I pulled on the lot all the way thru getting the keys to my first Jeep I never felt like I was at a dealership. It was more of an atmosphere and like minded down to earth folks helping me get exactly what I wanted. So happy with the whole experience. And yes I'll be back to run the track!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Shawn, We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were fantastic and helped you get exactly what you wanted. We sincerely congratulate you on your new Jeep- behalf of the entire Spitzer CDJR Mansfield team!