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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Great communication of what was going to be done that

Great communication of what was going to be done that day. And it was done in a timely manner!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

mccoy.craig.a, we are so delighted that our experts provided great communications and promptness on their service to you at Spitzer CDJR Mansfield! Your genereous recommendation to others is certainly important support and we wish joy and safety in your Jeep!

Very professional!

Very professional! Fast service! Explained things very well! Costs were very reasonable!’ Will have car serviced there again. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

JOHNCLAUSS, thank you for servicing your Jeep with us at Spitzer CDJR Mansfield and your kind recommendation to our dealership! We look forward to providing the utmost deserved assistance to you again and enjoy your travels in safety!

Always pleasant and friendly.

Always pleasant and friendly. I keep coming here for service, even after my warranty period as they generally take pretty good care of me and my car. 🙂

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

SUZIEQCRAWFORD, it is truly our honor that you've consistently enjoyed our services by the experts of Spitzer CDJR Mansfield! Your trust and loyalty with us is absolutely valuable and so is your recommendation to others. We wish joy and safety on the road with your Jeep!

Friendly customer service.

Friendly customer service. Attention to detail. Tim & Colton are excellent Time they had the car longer than expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

jonnibloecher, thank you for the opportunity to care for your safety and comfort on the road at Spitzer CDJR Mansfield! Your recommendation and shout out to Tim and Colton are incredible support. Please travel in safety with your Jeep!

The Service Advisors are courteous and professional and

The Service Advisors are courteous and professional and take care of your needs. Service was performed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

DMUSSER694, it is incredible to know your recent service with us at Spitzer CDJR Mansfield was met with courtesy and professionalism with great care! We wish you enjoyment on the road in your Ram!

Kurtis was excellent and very knowledgeable about my

Kurtis was excellent and very knowledgeable about my jeep.All around great experience with everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

LDAILY214, thank you for your kind review about the excellent service from our experts of Spitzer CDJR Mansfield! Your recommendation for others to check us out is so important and we wish you joy and safety in your Jeep!

Everyone there is very professional and very helpful

Everyone there is very professional and very helpful friendly Internet personality is very good they help you for whatever you need and looking for

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

LDRSGON101, it is truly a delight knowing our experts whether in store or online provided very professional and friendly assistance to you during your purchase with us! We all at Spitzer CDJR thank you for your recommendation and congratulate you. Please enjoy your travels in your new Ram!

Service Staff is knowledgeable, very professional and

Service Staff is knowledgeable, very professional and friendly. I would recommend their dealership to others for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

sdanals1, we are so honored that you prefer and recommend others to our services at Spitzer CDJR Mansfield! Thank you for your kind mention of our experts' professionalism and friendliness as the opportunity to serve is truly valuable. Please enjoy your Ram in all your travels!

Kendra was amazing!

Kendra was amazing! She worked tirelessly to grt my issues resolved. The service team was great as well! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tiffany, we are absolutely pleased that Kendra at Spitzer CDJR Mansfield was super attentive and worked extremely hard to get your car back and running smoothly! Your recommendation is excellent support to us and we wish you the safest of travels in your Ford!

Purchased vehicle air was lost in back right tire asked

Purchased vehicle air was lost in back right tire asked about it was told that it just needed refilled, then proceeded to have a issue the next week and not replace the sensor that they took out after telling me that it was perfectly fine.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

DGOLAB0616, thank you for your feedback on your experience with us at Spitzer CDJR Mansfield! It is incredibly important that we attend to your matter with urgent care regarding your tire needing a further look into. Please reach out to our Service Manager Greg Gilliam at 567.247.0254 at your allowance to turn your experience around and until then please enjoy your travels with safety!