Reviews
Nice service dept.
Nice service dept. Tim Wolford was a big help,got me in and out ,fixed the problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill, it is so great to know that our service team and Tim were big help to you during your recent visit to Spitzer CDJR Mansfield! Your recommendation is huge in support and we wish you enjoyment on the road with your Jeep!
Excellent customer service and friendly staff.
Excellent customer service and friendly staff. Nice waiting room for waiting in and the wait time was minimal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are truly delighted about your review on your recent visit to our service department with minimal wait time and a nice area to do so! Thank you for your recommendation for others to give us a try as we continue to provide the utmost deserving assistance. Safest of travels everywhere in your Jeep!
They were fast to help me when i arrived , however the
They were fast to help me when i arrived , however the communication between parties was not satisfactory- we were told different things than what was happening and was not able to pick up my vehicle when i was told to do so because they hadn’t received the part or put it back together. We had also communicated we did not want an oil change but they ignored and charged use for it anyways. They were apologetic which is apppreciated, but the communication could be better between everyone involved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Natalie, thank you for your review on your recent experience with us at Spitzer CDJR Mansfield! Your full satisfaction is indeed valuable to us and we want to make sure we make any corrections possible to improve your experience. Please reach out to our Service Director Greg Gilliam at 567.247.0254 at your allowance and in the meantime please enjoy your Honda on the open road!
They always: Are friendly.
They always: Are friendly. Take me to work and bring my truck to me (washed) when it's done. Explain the work and the charges.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Haven, we are so thrilled that our team provided you with the utmost courteous and efficient service during your recent visit at Spitzer CDJR Mansfield complete with a ride to work and delivering your truck washed! Your generous recommendation for others to give us a try is very appreciated and we wish you enjoyment in your Dodge onto next time!
Every one i came crossed at the dealership were nice and
Every one i came crossed at the dealership were nice and explained everything about my car well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Kenya, we are delighted that our staff you came across were nice and provided you important information useful for your car at Spitzer CDJR Mansfield! Thank you for trusting us with your safety and comfort on the road and your kind recommendation. Please enjoy your Kia until next time!
Very friendly and professional staff.
Very friendly and professional staff. We took my daughter’s car in to get an issue diagnosed and fixed. Kendra Weaver made sure we understood the potential charges when we dropped it off and again when she called with the results. We will definitely be going back for future service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ohio, it is to our delight to know Kendra and our crew were professional and provided thorough communication to you on your successful service with us! Thank you for recommending others to try us out and we wish you and yours enjoyment on the open road!
Had a great experience buying a car!
Had a great experience buying a car! Riley and the rest of the spitzer team were easy to deal with. Would definitely recommend buying from Spitzer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is truly our honor that Riley and the rest of our team provided you a great purchasing experience with ease! Your recommendation for others to work with us goes a long way and we look forward to assisting you again. Congratulations and please enjoy your new Kia with safety!
I was stuck after losing my keys.
I was stuck after losing my keys. Sara in parts was supper helpful and understanding. She tried to everything possible on a Saturday just before closing. Colton looked after everything on Monday am and I was back on my trip faster than expected. Great people with great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paul, we are so thrilled for you that Sara and Colton looked after your car and completed service in great timing for your trip! Thank you for taking the time sharing your awesome experience with us as well as recommending others to check us out. We wish you safest of travels in your Chrysler!
Been my dealership of choice for the last 20 years.
Been my dealership of choice for the last 20 years. I have had a lot of service appointments and the people are always professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Wkohler, it is truly our honor to have your loyalty regarding your safety and comfort on the road for the past 20 years! Thank you for your awesome review of your exciting recent service along with your recommendation for others to check us out. Please enjoy your Dodge until next time!
Riley was exceptional at helping us get the car we
Riley was exceptional at helping us get the car we needed! She was very transparent and easy to work with! She made sure all of our needs were met. We were in and out! I would recommend this place again and would recommend Riley too! Thanks Spitzer!❤️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ajane, first we congratulate you on your new Kia from us Spitzer CDJR Mansfield with the exceptional assistance of Riley! Thank you for your kind words about her attention to your needs while getting you in and out with great timing. Your recommendation is truly encouraging and we wish you safest of travels everywhere!