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Spitzer CJDR Mansfield

(2,679 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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I appreciate the Spitzer service dept as well as their

I appreciate the Spitzer service dept as well as their repair shop. I recently had a fender bender & my car was returned in just a couple of days, looking like new plus my mechanical work was also done. They have friendly & good employees who will go the extra mile for their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sharon, it is an honor knowing our experts took excellent care of getting you back on the road in great timing! We at Spitzer CDJR value your input and really appreciate your recommendation. Please enjoy your Ford in safety!

The dealership is professional, friendly and always

The dealership is professional, friendly and always courteous! The take care of my vehicle and make sure everything is done correctly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Tim, it is gratifying to know that your visits with us is always met with courtesy, friendliness and professionalism at Spitzer CDJR Mansfield! We truly appreciate your recommendation and we wish you safest of travels in your Jeep until next time!

Our salesman Anthony was great.

Our salesman Anthony was great. Great buying experience. Would recommend Anthony and Spitzer for hassle free Jeep purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tabby, we are so thrilled for you that Anthony was of great assistance to you on your recent purchase with us at Spitzer CDJR Mansfield! Your recommendation for others to give us a try is great support and we all congratulate you on behalf of The Spitzer Family. We wish you safety in all your travels in your new Jeep!

I am completely satisfied with the work done on my Jeep.

I am completely satisfied with the work done on my Jeep. The service was very good and Kendra was very pleasant to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Tweety, it is such a delight that your satisfaction was met on your recent visit with us at Spitzer CDJR Mansfield! Thank you for your kind words about Kendra's excellent assistance as well as your recommendation for others to try us out. Until next time, please enjoy your Jeep with safety!

Very friendly.

Very friendly. Fast service would use them again and recommend them to friends and family..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We at Spitzer CDJR Mansfield are so grateful for your awesome review about our dealership, Stacy! Your time is incredibly valuable to us and it is pleasing that our team efficiently got you back on the road earning your recommendation for others to give us a try. Please have the safest of travels in your Dodge until we meet again!

Kendra was very friendly and professional.

Kendra was very friendly and professional. She went out of her way to get some information I needed.!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

CT, thank you for your awesome words on Kendra's friendly professionalism and extra mile service to you at Spitzer CDJR Mansfield! Your recommendation for others to give a try is truly generous support and we wish you joy and safety in your Chrysler until next time!

Always get kind excellent service.

Always get kind excellent service. Am acknowledged whenever I come there and am asked immediately how I can be helped.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Psalt, it is our delight that your loyalty to our services is always met with courtesy and genuine care from our team! We at Spitzer CDJR Mansfield are humbled for your trust in us regarding your safety and comfort on the road as well as your recommendation. Please enjoy your Jeep with the utmost safety!

Appointment set for LOF, tire rotation and

Appointment set for LOF, tire rotation and evaporator/heater core replacement. Oil change reminder not reset, tire rotation not done, front end not greased and ac/heater blower was not working after repair. Does anyone check repairs when supposedly completed or is fixed right the first time just just a thing of the past? Please feel free to call me about these concerns. It used to be the dealer was usually the best place to get repairs done but all this makes me wonder if I need to find another shop.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Carl, we are truly grateful for your review about your recent experience servicing your Dodge with us at Spitzer CDJR Mansfield! Your concern goes well noticed and we certainly share the urgency to tend to this matter with the correct personnel. Your contact information is protected on Dealer Rater therefor we offer you to reach out directly to our Service Director Greg Gilliam at 567.247.0254 to allow him to further assist. In the meantime please enjoy the open road!

My vehicle was not given back in the same shape they

My vehicle was not given back in the same shape they received it, they also have not gotten me any paperwork yet. My vehicle also came back with additional issues!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Porechris, we truly thank you for your review on your recent experience with us at Spitzer CDJR Mansfield! It is certainly our concern that your vehicle serviced resulted in additional issues which we want to ensure our thorough care to you. Please reach out to our Service Director Greg Gilliam at 567.247.0254 at your allowance for the corrections of your experience and in the meantime please enjoy your travels with safety!

After a difficult time at a different dealership, Spitzer

After a difficult time at a different dealership, Spitzer found the elusive part, and replaced it in a timely fashion!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Crystallude, we are so glad to know that our service team put a stop to this elusive part and got you back on track in fashionable time! On behalf of Spitzer CDJR Mansfield, thank you for your recommendation and enjoy the road in your Dodge Ram!