Reviews
Spitzer always takes care of my needs, when I have
Spitzer always takes care of my needs, when I have anything done! They communicate very well, and get you in and out of there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is our honor to receive your amazing review, Shanny! We are glad to have the opportunity to serve you and we wish you safe travels in your Dodge!
The services provided here is always professional,
The services provided here is always professional, complete and expedient. I highly recommend them for servicing your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your kind review about our dealership and recommendation to others! It is our highest priority to ensure the most excellent service to our guests and if there is anything we can do to assist please let us know. Safe travels in your Jeep!
I always feel welcomed.
I always feel welcomed. I get the service, honestly and kindness from Spitzer that you would expect from a local repair shop
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review from your recent service visit, Jason! We are grateful for your feedback and recommendation to others. If there is anything else we can do to assist you please let us know. Safe travels until next time!
Not pleased.
Not pleased. Will not go back. Demanded $2k more than my warranty covered. Illuded to my warranty being cancelled if I did not have them complete repairs. Had to call the warranty company to get the truth. When I refused additional repairs they still charged over $400. Claimed an issue on the code scanner that never showed up prior to their diagnosis. Had to push to get a written copy of proposed repairs. Overall, felt the company was pushy, shady, and overcharging. After the work I expressed my dissatisfaction and requested not to be contacted again. I was emailed, called, and/or text daily for feedback and reviews. I asked to be removed from their contact list and still got harassed for a review. I warned they would not like my feedback. Now, I'm tired of being harassed and am giving their dang review. DO NOT RECOMMEND
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Amber, we are truly grateful for your review regarding your experience with us at Spitzer Motors of Mansfield! It is much to our concern that you had this type of experience with us regarding your warranty and repairs. We want to make sure the correct personnel gets in touch with you about this whom is our General Manager Matt Studer at 567.247.0254. Please reach out to him at your earliest allowance to improve your experience. Until then, enjoy the open road!
Work was done on time and corrrectly.
Work was done on time and corrrectly.. Contact with Kendra was timely and informative and I was pleased with was apprised of my bill.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Dill, we are really appreciative of your time letting us know about your positive experience at our dealership! It is our goal to provide the utmost satisfying service to every guest and while we almost received all 5 stars across the board, your overall rating was 3 stars. We would like to confirm if it was a slip of the finger or look into how we can improve your experience with us, Please reach out to our General Manager Matt Struder at 814.281.8206 at your earliest convenience. We look forward to providing you the best service you deserve! Safe travels.
Friendly and got the job done as promised.
Friendly and got the job done as promised. Same same same same same same same same
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
JJT, we are happy too know that each of your visits are consistent with friendliness and successful completion as promised! Your recommendation to others is hugely appreciated and we wish you safe travels in your Ram until next time!
Spitzer CDJR Mansfield made finding and buying a
Spitzer CDJR Mansfield made finding and buying a pre-owned Jeep easy and convenient. They quickly appraised and gave me a fair offer for my trade in as well as working with me to make the deal work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so thrilled to know your purchase of your new Jeep went as smooth as possible with us! It is our top goal to provide the most thorough assistance and courtesy you deserve. Thank you for your recommendation, we look forward to seeing you again. Congratulations on your new car and safe travels!
Great staff.
Great staff. Very helpful with answering questions and knowledgeable about said questions! Definitely will recommend to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are so thrilled to know your recent with our service team was a success with the whole staff and that we have earned your kind recommendation to others, Stiggm! Thank you for taking your time to genuinely share your experience and please do not hesitate to continue to let us know how we can assist better. Safe travels until next time!
I was assisted by Maria Dienes on the purchase of my
I was assisted by Maria Dienes on the purchase of my new-to-me 2022 Kia Seltos. Everyone at the dealership was friendly and helpful. Maria went out of her way to ensure the vehicle was ready for me to accept delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Kia, Od3ssica! We are so thrilled to know Maria made it smooth and enjoyable experience purchasing a car. If there is any other way to better assist you please let us know. We wish you safe travels until your first routine check!
Riley did an amazing job helping us surprise our daughter
Riley did an amazing job helping us surprise our daughter with her first car for her 16th bday. Was in and out quickly which was appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Huge congratulations on a very successful 16th birthday surprise for your daughter with a new car from Spitzer CDJR! Your daughter is blessed to have you as her parents and we are grateful for your patron. We are also delighted to share this positive feedback with Riley and if there is anything else we can do better please let us know. Safe travels until next time!