Reviews
I am extremely happy with the service and how friendly
I am extremely happy with the service and how friendly she was and so very helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We are glad that our team was both kind and helpful. Your satisfaction means so much to us. We wish you the safest of travels until we meet again!
Very fast very helpful awesome to work with Tony is a
Very fast very helpful awesome to work with Tony is a very helpful guy that helped me through this
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bruce, We greatly appreciate you for leaving Tony this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Tony could provide you with top notch service. We are delighted to know that he was very helpful and awesome tow work with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer CDJR Mansfield team!
I have worked with the service department 3 times, all
I have worked with the service department 3 times, all exceptional service. I ordered a part 5 weeks ago, never got a call that it was in. I called back last week and it was on the shelf. Felt I should have been notified when my part arrives.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are deeply sorry that you were not informed when your part arrived. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Friendly and fast service Free snacks and beverages
Friendly and fast service Free snacks and beverages available in waiting area. Comfortable and modern waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jami, Thank you so much for leaving us this terrific review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that they were friendly. Please do not hesitate to let us know how we may be of further service to you.
Tiffany was great at keeping me informed with what was
Tiffany was great at keeping me informed with what was going on with my car and when to expect it back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for you leaving Tiffany this exceptional review! We are thrilled to hear that Tiffany took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she kept you informed on your vehicle while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.
I had zero issues fulfilling my requests.
I had zero issues fulfilling my requests. Everyone was very accommodating. Everyone was super helpful to me and my wife
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing outstanding and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet you and your wife's satisfaction! We are thrilled to know that everyone was very accommodating and super helpful. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Tim was understanding and accommodating.
Tim was understanding and accommodating. Nice to work with. He understood my situation. Great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to write this great review and for the 5-star rating. Tim will be thrilled to hear of your comments. Safe travels until we meet again!
Although it wasn't my first time to the dealership to fix
Although it wasn't my first time to the dealership to fix this issue, Tim and the mechanics didn't stop until the issue was resolved
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for you leaving Tim this stunning review! We are thrilled to hear that Tim took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he did not stop until the issue with your vehicle was resolved. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Prompt and courteous.
Prompt and courteous. Got my car in at appointed time and it was done in 1/2 an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your comments with us. We couldn't be happier that you enjoyed your experience here at our dealership and to provide you with such exceptional service! Please let us know if you have any other questions.
Fast and efficient They got us in quickly and serviced my
Fast and efficient They got us in quickly and serviced my car in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are so glad that our team could provide you with top-notch service and make your experience with us remarkable! Safe travels until we meet again.