Skip to main content

Spitzer CJDR Mansfield

(2,680 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

Want to share your experience with this dealership?

Write a review

I brought my 2018 Ram 2500 6.

I brought my 2018 Ram 2500 6.7L in for the manufacturer's emissions reprogramming recall and was well taken care of at this location. Each team member I spoke to was polite, professional, and cheerful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review, Matthew! We are happy to hear that our team could provide you with top-notch service. Safe travels until we meet again.

Easy to work with in terms of acquiring an appointment

Easy to work with in terms of acquiring an appointment and understanding the steps they are taking to repair my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that our team could provide your truck with a 5-star service experience. Please do not hesitate to let us know if there is ever anything more that we may help you with.

Anthony was so helpful in making the buying process

Anthony was so helpful in making the buying process stress free and so quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! Anthony is honored to have been of assistance to you with your special purchase, and to provide you with an remarkable experience. We warmly congratulate you on your new ride!

Second car bought at this dealership.

Second car bought at this dealership. All I can say, is simple, fast, and friendly. Jason is friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We are so glad that Jason could provide you with top-notch service throughout your visit, greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your newest vehicle- on behalf of the entire team!

Tiffany and all the prople that work the service

Tiffany and all the prople that work the service department desk are so friendly and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Tina, Thank you for sharing the positive experience you had with Tiffany! She will be honored to have earned your kind feedback. Please do not hesitate to let us know if there is ever anything more that we may help you with.

Spitzer is a customer service first dealer.

Spitzer is a customer service first dealer. Always quick to respond to questions and the service is always great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are so glad that our team could get your automotive needs efficiently taken care of. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs!

Linda Briggs in Kia service did an excellent job

Linda Briggs in Kia service did an excellent job explaining in detail the recalls performed on my vehicle. She also was helpful with recommendations for the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joe, It's great to know that Linda took great care of you while providing you with a smooth and efficient experience. It is our pleasure to serve you. We thank you for your positive review and we hope for an opportunity to work with you again!

The dealership and all the staff are always very

The dealership and all the staff are always very professional, communicative, friendly and timely. Always a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Scott! We are delighted that our team could consistently provide you with the quality care that you deserve. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

Tiffany is great and always thorough and personable!

Tiffany is great and always thorough and personable! She is always great and I appreciate her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Tiffany this 5-star review! We are so glad that they could be of assistance to you. Please drive safely, and be sure to give us a call if there is anything more that they or the team may help you with!

Excellent service department great prices and very timely

Excellent service department great prices and very timely in performing service and repair work. Linda Briggs us always very informative and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! Linda is here to always provide you with top-notch service throughout your visit. We wish you safe travels and look forward to continue providing you and your vehicle with our best care in your visits to come.