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Spitzer CJDR Mansfield

(2,680 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 538-9865 (855) 538-9865
Used (419) 469-1145 (419) 469-1145
Service (855) 355-7832 (855) 355-7832

Reviews

(2,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer CJDR Mansfield from DealerRater.

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Excellent service department great prices and very timely

Excellent service department great prices and very timely in performing service and repair work. Linda Briggs us always very informative and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating! Linda is here to always provide you with top-notch service throughout your visit. We wish you safe travels and look forward to continue providing you and your vehicle with our best care in your visits to come.

Mikaela was my 1st contact.

Mikaela was my 1st contact. She the Internet liason, and was crucial in getting the ball rolling and making me feel comfortable. Maria was my salesperson and she continued the excellence. The process was basically painless and could have been......IF they would have been giving away free cars! I would highly recommend Maria, as she even went so far as to drive my new vehicle to my home 30 minutes away, so that I would have possession same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review! Mikaela and Maria greatly appreciates the opportunity to work with you. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels until we meet again.

Helpful and honest during the whole interaction.

Helpful and honest during the whole interaction. Quick to find out the answers to questions too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating, Ryan! We are happy to hear that our team provided you with top-notch service throughout your visit! We hope to see you again the next time your vehicle is ready for service.

Jim was amazing.

Jim was amazing. Very helpful and kind, made the process easy and enjoyable. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive feedback and recommendation! We are happy to hear that Jim could provide you with A+ service during your recent visit. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

Jason Meyers was fantastic!

Jason Meyers was fantastic! The dealership is top of the line with the best stay around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review, Amanda! We are happy to hear that Jason could provide you with a smooth, 5-star experience. We look forward to continue serving you and all your automotive needs!

Prompt courteous considerate Linda has always been

Prompt courteous considerate Linda has always been extremely helpful . Courtesy transportation was very kind All of the staff were very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad you had an outstanding experience with our excellent staff! Thank you for your 5-star review, and we hope to work with you again!

I would like to thank Linda Briggs in service department,

I would like to thank Linda Briggs in service department, she is awesome and has always treated me with respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this incredible review! We are delighted that Linda provided you with the top-notch service that you so much deserve. We wish you the safest of travels until we meet again.

Easy to work with, They provide fast and dependable

Easy to work with, They provide fast and dependable service, Best dealership I have ever worked with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are so glad that our team could provide you with top-notch service and make your experience with us remarkable! It is our pleasure to assist you in any way possible. Safe travels!

The service manager that I dealt with was terrific He

The service manager that I dealt with was terrific He was able to replace my van’s transmission in 3 days and get the payment made through a Jeep Rewards credit card

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating and recommendation! We are delighted to provide you with top-notch service! Please do not hesitate to let us know if there is ever anything more that we may help you with.

Car was ready before it was promised.

Car was ready before it was promised. Always greeted as soon as I walk in the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Brittany this wonderful review! Providing quality and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction. We wish you the safest of travels until we meet again!