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Chapman Dodge Chrysler Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Dodge Chrysler Jeep Ram from DealerRater.

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Great service

Service courtesy and communication with customer about vehicle repairs and services needed. Also, I appreciate that they service my vehicle for an oil change without an appointment, discovered I had a nail in one of my tires and fix it for me and provided transportation to my job and back to the dealership to pick up my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great buying experience

by far the best part was dealing with robert hamlett, courteous,knowledgable and friendly are just a few words ive used to describe him to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

George and Alfredo were wonderful. They went over everything with me before and after my vehicle's service. Their communication and customer service was excellent. Thank you for a great experience. I'll definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast, Friendly and Knowledgable Services As Always

Fast and friendly service every time....Alfredo and George are always very helpful and go out of their way to assist.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Enjoyable Experience

My salesman Mr. William Wong was very friendly and wanted to assist us in any way possible. He went the extra mile even though it was past closing time to make sure that when we left we knew everything that we need to know about our new vehicle. He shared information about his family and clearly goes out of his way to develop a long term relationship with his clients. We have purchased a few vehicles in the past with C & C and even though he was not the salesman he thank us over and over for our business. Everyone we dealt with that evening was great and again even though it was after closing time they did not make us feel rushed. Thanks to everyone that assisted us. We love our new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brakes on truck

We had to have my husbands truck towed. I told Alfredo it would probably be up within the hr. They checked it out and we had it back that afternoon. George also returned our call. Alfredo kept us up on the progress. I was really impressed they worked on it right away. (Lost the brakes). Cant ask for anything better. George and Alfredo are # 1 in my book.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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oil change

I like dropping the car off at 7:30 and picking it up at the end of the day. I only ever get my oil changed at a dodge dealership because other people screw it up. I never have problems when c&c do ig.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

it was a difficult decision to make and Mike made it so easy for me. He was so easy to work with and I thank him for that,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just Plain Great People

William W. and Dan McQ handled my transaction and were very knowledgeable and helpful. When I decide to buy another car I will go back to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just Plain Good People

I worked with William W. and Dan McQ. The "did what they promised they would do"?and you can't ask more than that. They are just plain great people to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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