Chapman Dodge Chrysler Jeep Ram

As usual, I was treated nicely and I dropped off my car the night before. I was then called when everything was completed.

Everyone at the dealership was concerned about the customer?s needs; whether it was my personal contact with the dealership or witnessing other customer interact with the dealership.

Very helpful and friendly. Did not feel pressured to buy . Salesman (Dave) was the best. Found me a beautiful 2013 Escape that I love. Received check up phone calls from Jim who was very nice and was available for any questions I had. Thanks C&C for a great experience!

The person I interacted with was Alfredo, I do believe that's the correct name, unfortunately I didn't get last name. He was very tentive to me as a custumer. Something rarely seen these days.

The thing I like most about Chapman is the service and the service people. Bob, Rich and Mariano are always polite, professional and geniunely "good people" to deal with. As a retail professional; it is not always easy to deal with the public. I have never seen anyone ever lose their cool. Bob was great in assisting me with my 30,000 mile service on my truck. I sincerley hope Chapman realizes the caliber of individuals they have, working the service counter.

Very willing to help. Also ask questions, and friendly. Also explained different services you offer. and that may be needed.

I entered for service and was greeted immediately by the service attendant and paperwork was ready to be entered into the system; Drive in service area is nice. Everyone was very courteous and helpful.

Several attempts were made to correct the issue and arrangements were made to accommodate my rental needs. Thanks to Mariano, who is or should be one of your most valuable employees, for making the experience seamless.

My salesman, Mike Warner, was accommodating, friendly and professional. The car I purchased, a 2011 Mazda3, is exactly what I was looking for! Kudos to this great auto dealership!

Gene at the service center was very nice. My appointment was scheduled with no problem and he explained my new alarm in detail. I was very satisfied as usual.