Reviews
The folks at Machens Ford are outstanding! The choice of...
The folks at Machens Ford are outstanding! The choice of vehicles is terrific, prices better than anyone, and staff are amazing. Wouldn’t vehicle shop anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, we really appreciate it! Safe travels in your new car and happy holidays!
Duron and the crew were super easy to work with and got...
Duron and the crew were super easy to work with and got the truck ready in a short amount of time. We received more for our trade than expected
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad we got you a good trade-in value to make purchasing that new car a little easier. Safe travels in your new truck!
Friendly and knowledgeable staff!! Each and Every...
Friendly and knowledgeable staff!! Each and Every associate we encountered went above & beyond the Superior Customer. Service that you just don’t find anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for such kind words, we are so happy to hear that our service is above most others!
Thank You Ryan Longenecker! I had a great experience...
Thank You Ryan Longenecker! I had a great experience purchasing a new truck. I would recommend going to Joe Machens Ford if you wanted to purchase a vehicle. Thanks again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your kind words and the recommendation! Enjoy the new truck!
My experience at joe Machens was amazing. Chris in the...
My experience at joe Machens was amazing. Chris in the service department was fantastic. He treated me with respect and kept me updated on my vehicle at all times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, John, for the "amazing" review for Chris and our service department! We look forward to seeing you again. Give us a shout if you have any questions, we'll be glad to help out.
Omg - my family and I had a wonderful experience with Joe...
Omg - my family and I had a wonderful experience with Joe Machen team. Jason Lane our salesman is amazing, very supportive, professional and is there for the customer. The finance team quick and knowledgeable. My daughter loves her new car and as a family from Chicago we received excellent service from the team. My next car will be from Joe Machen ! Thank you - Venetta Williams-Strong
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well, it just doesn't get any better than this review!! We can't Thank You enough, Venetta, for the 5 Star rating and top-notch review for Jason Lane and Joe Machens Ford - We Love It! If your daughter or you have any questions, please just give us a call. We are here to help. Welcome to the Joe Machens Ford family - we look forward to working with you again.
Brian and all the staff at Joe. Machens are awesome,...
Brian and all the staff at Joe. Machens are awesome, courteous and treated me with the respect a customer deserves. I have bought my last 3 new cars at Joe Machens and my experience has always been the same. Love my Aviator.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, Beverly, on the purchase of your new Lincoln Navigator! We can't Thank You enough for your continued customer loyalty to Joe Machens Ford Lincoln, we truly appreciate you. Brian Hardaway and Bobby Hodge will love seeing your comments - that was very nice of you. We all wish you Safe Travels and look forward to working with you again.
Hassle free--fast service, prompt with returning calls,...
Hassle free--fast service, prompt with returning calls, worked with our schedule and accommodate our needs in purchasing a new vehicle. Appreciate the customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great words towards the service department. Please keep us in mind the next time you need any work done!
Bruce and the entire staff at Joe Machens Ford are true...
Bruce and the entire staff at Joe Machens Ford are true professionals. New trucks are a huge investment and they made the buying experience memorable with their customer service, new truck knowledge and service after the sale. Highly recommend Bruce if you are in the market for a new Ford truck!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, it truly is appreciated. We are so happy to hear that our staff is knowledgeable and that you were able to make the right purchase for you! Please call if you need anything!
Just purchased our 12th vehicle from Machens Ford, Terry...
Just purchased our 12th vehicle from Machens Ford, Terry Sells is very professional and caring person, he makes my wife and I feel like family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love seeing great reviews from our repeat and loyal customers. You are part of the Machens family and we can't wait for your next purchase!