Reviews
It was my best experience with a sales team!
Mark was helpful and nice. He found the right truck for my needs in my price range. The sales team stayed late to get the paper work done. Overall it was a good experience.👍
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear you had a good experience! We appreciate you and your positive feedback! Thank you for your business!
Bruce Mulnix Great Sales Person
We have bought over eight vehicles from Machen's. Bruce Mulnix was the sales person we worked with on all transactions. He is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to hear you had a great overall experience with us! We appreciate you and your business!
The staff was very kind and friendly!!
The staff was amazing! They were willing to come get me and my son due to car issues. The same day I got a new car thanks to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shanae, thank you so much for the great feedback! We are glad to know you had an overall excellent experience! We appreciate you and your business!
New vehicle purchase
Have been buying vehicles from Machens for over 30 years now. I have always been treated well from everyone there from sales to service. Would always recommend Machens to anyone looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the positive review, Brian! We love knowing we have a loyal customer like you! We appreciate all your business and are glad to know you always have a great experience with us! Thanks again!
Great dealership
Great dealership and sales persons..i traveled over 600 miles each way to buy from this dealership..amd sales persons are great to work with..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Linda, thank you so much for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you traveling a distance to buy from our location! Thank you again for your business!
No pressure buying experience!
Joe Rivera worked with my wife and I over a period of several months to find the right vehicle. He got the vehicles to test drive when we saw ones we were interested in and never put any pressure on us to buy. He's a very personable guy and great to work with. Will buy from Joe & Machens again if we need another vehicle. Hats off to Joe and the Machens team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ron, thank you so much for the positive feedback! We are happy to hear that Joe was able to help you and your wife find the perfect vehicle! We appreciate you and your business! Thanks again!
Mike Butler is the only reason we are a repeat customer
My view of Joe machens not so great but they have an amazing sales man with Mike butler. He knows how to treat a person not just a customer!!
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words about Mike! We appreciate you and your feedback! We are happy to know you had an overall great experience with us!
Great experience
He really listened to me and worked very hard to find me the right vehicle. I don't like buying a car, but he made it very easy and relaxed for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback! We are glad to know you had a great experience with us! We appreciate you and your business!
Quick and painless
Ryan was very knowledgeable and helpful , he took the time to explain everything and made me feel at ease. The process was fast . I told them what I expected and that’s what I got.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Jeff, thank you so much for the great feedback! We are happy to hear you had an overall excellent experience! We appreciate you and your business!
Love my Ford
Dan Barry, Jeffery Holstein and Gene Buck are wonderful guys to work with, very professional, friendly and helpful. Thanks to a great dealership! Marie Brown
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car