Mike Castrucci Ford of Alexandria

I have owned more than 50 vehicles and this was hands down the worst experience I've had trying to buy a vehicle. Was misleading and lied, tried to sell me a car that was undriveable and unsafe with steel belts showing on both rear tires and let me test drive in this condition, obviously customer safety is definitely not a priority. Several trouble lights were on as well. When I questioned the tires I was told it was a wholesale car even though no mention of this in the posting, or told anything about wholesale the 6 times I spoke to 2 salesman and the used car manager, who could care less. I was paying cash and drove 3 hours the least they could do is have the common courtesy be truthful.

I had a great experience when buying my new Ford Bronco Sport. I worked with Rodney. He was very helpful and kind. He showed me several options and made the buying process easy. I also worked with Jeff in the finance area. He set me up with the lowest rate. I appreciate the time and care they took with me.

Kenton Shoemaker and the entire staff went above and beyond in assisting me in purchasing a used vehicle. Kenton also made sure was satisfied with the vehicle. I highly recommend Mike Castrucci Ford Lincoln for your next new and or used vehicle purchase!

We have bought 7 vehicles from Russell . Whether it’s for my business or personal he always has treated us like family !! Thank you Russell for all of your hard work throughout the years !!!!

I brought my 2018 Ford fiesta to service. I have 100,000 mile warranty or seven years whichever comes first. Transmission was diagnosed as needs replaced. I have $100 deductible but now they are saying they have to tear the transmission apart to find out why it failed, and if they think it was my fault, I Have to give them over $1000 for them to put it back together, which is a matter of opinion . My warranty papers does not state anything like that. why would I want to damage my own car and not have nothing to drive. I hope Ford dealership makes the right decision and honor my warranty

Lyndse was great to work with - very accommodating, professional, and personable! Love my new Explorer and definitely recommend Mike Castrucci Ford, and Lyndse to anyone looking for a new car!

Love working with Alex, straightforward and simple, no games. Will continue to work with him in the future.

Roger is awesome and he worked with me to be able to get a beautiful ford escape! Thank you Roger!!!

Smooth and seamless. Good selection, fair prices. I’d recommend Roger and Mike Castrucci if you’re looking to get into a nice pre-owned car or truck!

Great service, very helpful. Super patient with me trying to make the right purchase for my everyday needs.