Reviews
They finished much quicker than expected. The people were friendly and courteous. It was a good experience.
They finished much quicker than expected. The people were friendly and courteous. It was a good experience.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Pepper was very informative, friendly and knowledgeable with any question or information he would give me.
Pepper was very informative, friendly and knowledgeable with any question or information he would give me.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Minor issue with vehicle. Brought it in and was fixed quickly. Great service from Ashton!
Minor issue with vehicle. Brought it in and was fixed quickly. Great service from Ashton!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I called for service and got an appointment the next day. We only have one vehicle, so Collin booked an Uber for me to go home and a ride back the next day. So much appreciated. Collin is definitely an asset to Prosper Ford.
I called for service and got an appointment the next day. We only have one vehicle, so Collin booked an Uber for me to go home and a ride back the next day. So much appreciated. Collin is definitely an asset to Prosper Ford.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very kind and thoughtful. He was mindful of my time and what needed to be done with the truck
Very kind and thoughtful. He was mindful of my time and what needed to be done with the truck
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service meeting maintenance needs and communication. Will definitely return to prosper ford tx.
Great customer service meeting maintenance needs and communication. Will definitely return to prosper ford tx.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This isn't the first time I've purchased a vehicle from Prosper Ford. There will be more business to come. From day one, you have earned my trust and respect. Your customer care knows no bounds!
This isn't the first time I've purchased a vehicle from Prosper Ford. There will be more business to come. From day one, you have earned my trust and respect. Your customer care knows no bounds!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience, I always trust what they tell us about our car and I feel informed and taken care of.
Great experience, I always trust what they tell us about our car and I feel informed and taken care of.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This was the first time I ever went to prosper Ford for my brakes and Pepper was incredible help. Great customer service and was willing to accommodate anything that I needed to.
This was the first time I ever went to prosper Ford for my brakes and Pepper was incredible help. Great customer service and was willing to accommodate anything that I needed to.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Was not given appropriate updates. Time to receive car back took long. When picked truck up one work item requested was missed. Paid for alignment and truck is now veering and wasn't previously.
Was not given appropriate updates. Time to receive car back took long. When picked truck up one work item requested was missed. Paid for alignment and truck is now veering and wasn't previously.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair