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Gettel Genesis of Sarasota

(172 reviews)
New (941) 343-8787 (941) 343-8787
Used (941) 343-8784 (941) 343-8784
Service (941) 957-9573 (941) 957-9573

Reviews

(172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Genesis of Sarasota from DealerRater.

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Pleasant, friendly, easy to work with.

Pleasant, friendly, easy to work with. Had a number of vehicles to look at in the model we were most interested in. No push for a sale technique, made our decision easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We hope you enjoy your new Genesis! We appreciate your business and thank you for taking the time to post such nice remarks.

Knowledgeable staff who addressed my problems and found

Knowledgeable staff who addressed my problems and found solutions quickly. Happy to continue my genesis experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and you choosing us as your Genesis Dealer. Our team strives to make our customers feel comfortable while here, so it is nice to know that you are pleased. Thank you and happy motoring!

They're convenient and good to get my car done on a

They're convenient and good to get my car done on a timely fashion and a car for my use.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the nice review. We look forward to serving you again!

The service amenities are not up to par for a high end

The service amenities are not up to par for a high end dealership trying to compete with BMW and Mercedes

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gettel Genesis of Sarasota. We are grateful and want you to know that our Genesis Team will be dedicated to your satisfaction for all the years and miles ahead. We look forward to our new facility, where we will have more parking, service bays, expanded capabilities and amenities, and the ability to further expand well into the future for our great Genesis customers such as you. It will be located on Clark Road in Sarasota. We anticipate moving into the new facility late 2024.

Consumer response

Great news on the new facility, looking forward to using it

Yes I would and have recommended Gettel.

Yes I would and have recommended Gettel. My 2 neighbors purchased 2 Suv’s on my recommendation.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

On behalf of Gettel Genesis of Sarasota, thank you for your business and the recommendation! We wish you many miles of driving bliss!

They were very professional.

They were very professional., knowledgeable and personal when making a decision about buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist with your purchase and making sure your buying experience was a professional one. We greatly appreciate your business! Thank you!

This dealership needs a new location , ingress and egress

This dealership needs a new location , ingress and egress is very difficult And the whole place needs to be upgraded or moved

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your recent feedback about your service experience. We look forward to our new facility, where we will have expanded capabilities and amenities to serve you properly. It will be located on Clark Road in Sarasota. We anticipate moving into the new facility late 2024.You have many choices and we want you to know your business and satisfaction are important.

Fantastic service and customer appreciation.

Fantastic service and customer appreciation. Everything I requested was provided. Very clean dealership and everyone helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you kindly for taking time to share your fantastic experience. We are grateful for your business! Our Associates will be here to serve you in the future, be it Sales or Service.

Responsive to customer needs regardless of the problem or

Responsive to customer needs regardless of the problem or service. . Thorough work to address problems that others do not.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you kindly for taking time to write this review. Our Service Team looks forward to keeping your vehicle running great. Happy Driving!

Quick response and knowledgeable Ryan was very helpful

Quick response and knowledgeable Ryan was very helpful and ordered the part I need from a picture

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! We agree, Ryan is knowledgeable and we are glad he is part of our Team. We look forward to serving you for all the years and miles ahead.