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Clay Cooley Cadillac

(459 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (214) 960-5008 (214) 960-5008
Used (214) 960-5842 (214) 960-5842
Service (888) 231-4218 (888) 231-4218

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Cadillac from DealerRater.

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This is my second purchase at Lone Star Cadillac my

This is my second purchase at Lone Star Cadillac my salesman for the second time was Ata he is amazing and kind and very professional and very knowledgeable. Ata is amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Richard specifically was excellent to work with but

Richard specifically was excellent to work with but everyone at dealership was very accommodating. We were thrilled with our purchase and transition into our next vehicle. We would highly recommend Lone Star Cadillac !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Waiting room was clean.

Waiting room was clean. Service was going to take three hours so they gave us a loaner to do some errands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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My 2017 Cadillac XT5 battery died.

My 2017 Cadillac XT5 battery died...I had to tow my car to this dealership to fix it...it was Saturday so I was informed that I will get a result on Monday so I told the supervisor that since my car is here please change the oil because it's on low life. Monday came and the service department didn't saw my car.... Tuesday in and they told me that they will charge the battery and then diagnose..... Wednesday was the funniest answer I ever get( The technician who is checking my car has a day off and they don't have any other one to look at it) Thursday....they told that they changed the battery and my car is ready Friday I was checking with the supervisor if everything is been taking care of...and his answer was You Didn't Mention That You Also Want To Change The Oil!!!!🤣🤣 Definitely the worst service department I ever saw

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I bought a GMC Yukon Denali 2021 here and the engine went

I bought a GMC Yukon Denali 2021 here and the engine went out the same day when i took it home. This was very disappointing but they at least made it right and cancelled the contract. Initially i felt like maybe they could have vetted the vehicle more but others i've talked to say that is just how it goes sometimes you can't tell if they have existing problems until the symptoms are on full display.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Best service team.

Best service team. They keep you informed every step of the way. I will not take my car anywhere else for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always a pleasure to bring my car in for service.

Always a pleasure to bring my car in for service.The staff are very helpful and take care of every detail and with a smile .love the service. If you are in need of a new or used cadillac,check them out!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had a wonderful experience in purchasing a new vehicle

Had a wonderful experience in purchasing a new vehicle with Thai, Lance & Mr. Max G.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Axel was a great at assisting me and the whole staff

Axel was a great at assisting me and the whole staff treated me like family. Very easy and smooth transaction. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional service.

Exceptional service. Great inventory, so many options. Dallas and Tyler made first experience very easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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