Reviews
This is my second purchase at Lone Star Cadillac my
This is my second purchase at Lone Star Cadillac my salesman for the second time was Ata he is amazing and kind and very professional and very knowledgeable. Ata is amazing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard specifically was excellent to work with but
Richard specifically was excellent to work with but everyone at dealership was very accommodating. We were thrilled with our purchase and transition into our next vehicle. We would highly recommend Lone Star Cadillac !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Waiting room was clean.
Waiting room was clean. Service was going to take three hours so they gave us a loaner to do some errands.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My 2017 Cadillac XT5 battery died.
My 2017 Cadillac XT5 battery died...I had to tow my car to this dealership to fix it...it was Saturday so I was informed that I will get a result on Monday so I told the supervisor that since my car is here please change the oil because it's on low life. Monday came and the service department didn't saw my car.... Tuesday in and they told me that they will charge the battery and then diagnose..... Wednesday was the funniest answer I ever get( The technician who is checking my car has a day off and they don't have any other one to look at it) Thursday....they told that they changed the battery and my car is ready Friday I was checking with the supervisor if everything is been taking care of...and his answer was You Didn't Mention That You Also Want To Change The Oil!!!!🤣🤣 Definitely the worst service department I ever saw
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I bought a GMC Yukon Denali 2021 here and the engine went
I bought a GMC Yukon Denali 2021 here and the engine went out the same day when i took it home. This was very disappointing but they at least made it right and cancelled the contract. Initially i felt like maybe they could have vetted the vehicle more but others i've talked to say that is just how it goes sometimes you can't tell if they have existing problems until the symptoms are on full display.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best service team.
Best service team. They keep you informed every step of the way. I will not take my car anywhere else for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always a pleasure to bring my car in for service.
Always a pleasure to bring my car in for service.The staff are very helpful and take care of every detail and with a smile .love the service. If you are in need of a new or used cadillac,check them out!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had a wonderful experience in purchasing a new vehicle
Had a wonderful experience in purchasing a new vehicle with Thai, Lance & Mr. Max G.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Axel was a great at assisting me and the whole staff
Axel was a great at assisting me and the whole staff treated me like family. Very easy and smooth transaction. Thanks again.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional service.
Exceptional service. Great inventory, so many options. Dallas and Tyler made first experience very easy
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase