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Clay Cooley Cadillac

(459 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (214) 960-5008 (214) 960-5008
Used (214) 960-5842 (214) 960-5842
Service (888) 231-4218 (888) 231-4218

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Cadillac from DealerRater.

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I have been a customer since 2012.

I have been a customer since 2012. My salesman is Richard Wells and I always get outstanding service from him. All the people at Lonestar Cadillac are great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very helpful, provided me with all the documentation

Very helpful, provided me with all the documentation about my car that I requested. I thought the car was well priced. Thai was my salesperson and he was fabulous to work with. Very kind and attentive. Max in the business office was thoughtful and friendly. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Agradecida x tan buen servicio muy agradecida x tanta

Agradecida x tan buen servicio muy agradecida x tanta atencion esmero y dedicacion en ayudarme thansk thansk

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Cadillac service in DFW.

Best Cadillac service in DFW. Fast, courteous and on time. I won’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Totally amazing!

Totally amazing!! Experience.Dallas Iwu is awesome. Best car buying experience i’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My service person was friendly and clearly explained what

My service person was friendly and clearly explained what they would be doing to my car. He made sure I was comfortable and escorted me to my car when it was finished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Advisor was nice but the technician left my oil filter

Advisor was nice but the technician left my oil filter lose and it was leaking oil

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Stacy was super to work through.

Stacy was super to work through. We arrived at a mutually acceptable price for the vehicle and an acceptable trade in value for our vehicle without much bickering. The closing process went smooth as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Welcoming!

Welcoming! Everyone made me feel appreciated. I will be back to have my car serviced when it is needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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The team that serviced Mr today was very professional and

The team that serviced Mr today was very professional and made ne feel like they appreciated my business. The young man that greeted me, opened my door, a different guy who checked me out followed me to the car and opened my door. They washed my car and changed my oil in under a hour. Thanks guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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