Reviews
Overall experience was pleasant, Arian was professional
Overall experience was pleasant, Arian was professional and knowledgeable. The whole process was smooth and i left there with a car. Thank you Stevinson Hyundai.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Im filling this out on behalf of my wife since the lady
Im filling this out on behalf of my wife since the lady at the front desk selected the wrong number even after asking for clarification. Generally we are very pleased with the service we get from Stevinson Hyundai but this last time the customer service was very much lacking. My wife inquired about a repair on the windshield and if they could do an inspection to see if it may fall under warranty. The lady was rude insisting there would be a chip. Im sorry but as a dealership you should do your due diligence especially if it could fall under warranty. The repairs and services took a couple of day anyway why not take a few ecmxtra minutes to inspect the windshield. The repairs did take much longer than we anticipated which isnt a big deal but it would have been nice to have a solid estimated time of completion.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marc, thank you for sharing this on behalf of your wife. I’m sorry to hear her experience didn’t reflect the level of service you’ve come to expect from us. Her concerns about the windshield should have been handled with more care and professionalism. I’ll be reaching out, but you’re also welcome to contact me directly if there’s anything else you'd like to discuss. - Scott DeSimone, General Manager, (303) 651-2623
Everything was great.
Everything was great. Everyone was friendly and helpful. They explained the repair and the costs anf all my questions. Thanks to Alisha and Steve for there help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ana my sales person was great.
Ana my sales person was great. Attentive, helpful and thorough. Financing team was also great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Great experience! The folks at service went above and beyond. Saved me a lot of money compared to a major retailer I checked out. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris made the car buying experience fun!
Chris made the car buying experience fun! He was also very knowledgeable about the car I was buying. There were no sales tactics, nothing vague about the process as everything about the process was transparent! Would highly recommend Stevinson Hyundai!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon is very knowledgeable, understanding, and good
Brandon is very knowledgeable, understanding, and good to work with. He was patient in helping analyze my car's problem.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Gary, thank you for your feedback and for recognizing Brandon's efforts. If there's anything about your experience you would like to discuss or share further, please feel free to reach out to me directly. We are always here to help and improve. - Scott DeSimone, General Manager, (303) 651-2623
After receiving my part, took 15 days to repair had car
After receiving my part, took 15 days to repair had car for six weeks ridiculous
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Gary, I sincerely apologize for the extended repair time you experienced. I understand how frustrating and inconvenient this must have been for you. I will be reaching out to discuss your experience personally and work toward making this right. In the meantime, please don’t hesitate to contact me directly at your convenience. Thank you for your patience and understanding. - Scott DeSimone, General Manager, (303) 651-2623
Very clean the staff is very nice and professional.
Very clean the staff is very nice and professional. The waiting area is large and comfortable. Wonderful dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Honest and straightforward.
Honest and straightforward. Let me handle almost everything over email which was great since I have two small kids at home including a newborn. Really appreciated Matt being so accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car