Reviews
Obviously, you are short handed with staff just like
Obviously, you are short handed with staff just like every other business, so the only reason I couldn't give the experience a "5" was that I waited for my vehicle from 8:30 - 3:30, to find out it wouldn't be ready until around closing that evening. My husband came to get me and we picked up the car the next day. Not a big deal, but not a "5" experience. My sales rep was Abby Zinca. She was great - good communication throughout the day and explanations of the work that needed to be done.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, Our team appreciates your feedback surrounding your recent service experience with our Wilde Subaru Team. Thank you for your patience and shout out to Abby for the good communication. We hope to work with you again in the future and provide you with a 5-star experience!
Came in for an oil change, filter and check-up.
Came in for an oil change, filter and check-up. I was treated respectfully. I was very satisfied with the service; will be going back whenever the need arises. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for presenting our team with the opportunity to earn your business! It was a pleasure working with you. We hope to work with you again in the future at Wilde Subaru!
The Service Department is very pleasant to work with and
The Service Department is very pleasant to work with and they do a very thorough job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the kind shout out to our Wilde Subaru Service Team. It was a pleasure working with you. See you next time! Until then, safe travels!
We stopped by this dealership twice and there was nobody
We stopped by this dealership twice and there was nobody come out and said hello
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for stopping by to see us at Wilde Subaru. I am very sorry to learn you were not greeted at the time of your visit. When time allows, we would love the opportunity to work with you on finding the perfect vehicle! We hope to see you soon.
Great staff, helpful, not pushy, able to answer
Great staff, helpful, not pushy, able to answer questions. Nice waiting room. Thats a out it
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for taking the time to leave feedback on your Wilde Subaru experience. Our team is happy to know you enjoyed working with our team members. We look forward to seeing you again in the future!
Everyone at Wilde suburu has been extremely helpful in my
Everyone at Wilde suburu has been extremely helpful in my process of returning my lease and purchasing a new vehicle. Brandon kept me updated every step of the way and we are extremely grateful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for the great review! We're pleased to learn your lease return and new purchase were seamless with Brandon. Please let our Wilde Subaru Team know if you need anything in the future!
Everyone has been very easy to approach and very helpful.
Everyone has been very easy to approach and very helpful. I was given thorough instructions on the vehicle’s features by Ryan. I feel very comfortable asking questions if I don’t understand.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for letting us know about the first-class level of service you have experienced with our Wilde Subaru Team. We hope you're enjoying your new vehicle! Come back and visit us again soon.
Everyone that I talked to was very helpful and kind.
Everyone that I talked to was very helpful and kind. They explained everything thoroughly and answered all my questions completely.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, It was a pleasure working with you! We're elated to learn about your happiness following your experience with our Wilde Subaru Team. Please let us know how we can help in the future!
Everyone was very helpful and friendly.
Everyone was very helpful and friendly. Will definitely be using Wilde for any further concerns with my Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the great review! We're pleased to be reading about the helpful and friendly service you have experienced with our Wilde Subaru Team. We hope to see you again in the future!
Had an appt for 8:15 am and was told my car would be
Had an appt for 8:15 am and was told my car would be ready for pick up at 12:30 pm. Called the service dept at 2 pm to find out when my car would be done. Was told it would be another hour. A 2 1/2 hour delay is not acceptable.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for your honest feedback. We do understand your frustration surrounding the service delay. Further, we hope to have the opportunity to work with you again in the future and earn your confidence back in our team. Please don't hesitate to reach out for any future needs.