Reviews
Luis from the get go went above and beyond even after I
Luis from the get go went above and beyond even after I purchased the car. Everything I asked for was done immediately. His service was impecable! If you are looking for a car go see Luis. Also Michael the manager gave top notch service also. Also Matt in the service department was top notch also. It is hard to find a card dealer that is honest and keeps their word. This dealership and everyone I have mentioned is a diamond in the ruff-You will not be disappoitned buying a car from Luis-Go see him! 10 out of 10!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt Wollman & Jordan Suchowski made purchasing a car
Matt Wollman & Jordan Suchowski made purchasing a car easy, enjoyable, and an overall great experience! If you are in need of a new car, stop in at castle Kia & ask for Matt!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Extremely professional and sleek process working with
Extremely professional and sleek process working with this dealership. You can tell they carefully pick employees that represent and uphold knowledge and professionalism. Was a very non stressful process and will definitely buy my next car here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This dealership was very rude !
This dealership was very rude ! The one a be porter acts like he runs all the operations! They were too busy to do my oil change CLAMING they had 14 cars ahead of me from now on I take all my business to a different dealership customer service very rude!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Sales person seemed new and possibly a little lost.
Sales person seemed new and possibly a little lost. Test drove the vehicle and loved it and wanted to make deal for the car. The dealer however had other ideas. When it came time to talk price they jacked the price up 5K over MSRP and when asked why the sales person said it was because I was a new customer and they can't give new customers a vehicle at MSRP or below. I told him then make me a customer but he laughed it off so I said ok well were done then. Sales person acted shocked that we were done and I wasn't willing to play his xx games. I went to Napelton's Kia a few days later and got the same vehicle under MSRP. Way to go Castle Kia you guys are a joke.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Extremely friendly and no pressure.
Extremely friendly and no pressure. Great to go to. Matt our sales men from Kia was nice and very helpful. The finance with George was very easy used new device for signing made it very easy. Sales manager for Kia is a great guy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt W.
Matt W. was very helpful in aiding and helping us find and finalize getting a new car! I would highly recommend him based off of his professionalism and knowledge!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First time getting a car under my name.
First time getting a car under my name. Expectations were high, I believe standards were met. A little strict than others I have visited but overall happy with my purchase. Wendy did a good job
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The people was nice and very helpful thank you we are
The people was nice and very helpful thank you we are happy we have a new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service throughout our buying experience and Matt
Great service throughout our buying experience and Matt was kind to drive the car out to our home as we were told the car would be available onsite when we came out; however, it was still in transit. Wonderful experience overall!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase