Castle Kia McHenry

Castle Kia McHenry was great. Everyone was very knowledgeable and helpful during my visit and made the whole process quick and easy.

Great experience, helped get me out of the vehicle I hated and into something absolutely amazing!

Easy to set up a deal with. Felt prioritized even tho it was busy. Brennan did a great job showing me the vehicle efficiently and accurately

Had a great experience at this dealership salesman Max was very helpful and also Jason from finance made it easy.

Castle Kia was extremely helpful with my last purchase! I was able to get a great deal on a new Forte from Jerry Spainer and Alex Connolly. Even though I didn’t want to go into the dealership initially because I was worried from past experiences, Andrea pushed me to come in because she said the managers would give me a better deal in the store, she was so right and I am glad I did! Eva & Andrea did a fantastic job with the walkround video they sent over as well! I got a fantastic value on my trade, especially since I brought it in rather than sending over photos as Tyler, the internet sales manager suggested! Thank you Eva, Andrea, and everyone at Castle for a great experience!  

My husband and I bought a car today from castle Kia in McHenry, Illinois. I can’t say enough about the pleasant experience we had. Max, our salesman made sure we had everything we needed , and was very helpful through the entire process. I would definitely contact him again if we need another vehicle. I have to say, the management here is stellar and even the finance department had us feeling like friends. I feel we have found a new dealership for our needs in the future.

"I received confirmation about the car, stating that it had wireless CarPlay, and they gave me 100% assurance after going to double-check. After spending 2 hours on the road, since it’s 65 miles away from me, my family and I arrived, only for the manager to fail to connect the phone to CarPlay. Terrible dealership. Don’t waste your time. By the way, the highest car prices around!!!"

Good people friendly nice to work with got us in and out in a timely matter

Sales manager was aggressive and condescending. They also tried to push extra fees as “mandatory” even though they definitely weren’t. Don’t give them your business.

I did significant research prior to going to the dealership, loved the car I test drove but the paper work and negotiation process was frustrating and long. The car was 4K more expensive than what was listed online. I wanted to negotiate from the listed price, not to get down to what I saw online. I had to leave the dealership just to get the price I wanted.