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Safford Kia

(2,868 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (703) 822-4323 (703) 822-4323
Used (703) 822-5713 (703) 822-5713
Service (703) 782-2980 (703) 782-2980

Reviews

(2,868 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Kia from DealerRater.

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Excellent service!

Excellent service! Customer friendly. Would recommend to other Kia owners. Will return as we need service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.

Your staff was energetic polite and attentive to all my

Your staff was energetic polite and attentive to all my needs offered me services.I didn't even know you had and offered to clean my car.Free of charge which I did not even know you offered.I've used your services on three different occasions.You will be my service dealer in the future.Keep up the great work

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Took care of the issue and no problem with the warranty

Took care of the issue and no problem with the warranty coverage. John Beatty did a great job handling the issue for me.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.

He was professional, cared about how I felt on the car

He was professional, cared about how I felt on the car that I selected, very thorough and patient.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Very courteous, respectful, and provided a price that was

Very courteous, respectful, and provided a price that was advertised. I never felt pressured and was happy to buy the vehicle I wanted

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jonathan was very professional & knowledgeable.

Jonathan was very professional & knowledgeable. Extremely helpful explaining the recommended service items & providing options. The location & environment was very convenient & comfortable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Our experience buying a car here was about as pleasant as

Our experience buying a car here was about as pleasant as buying a car can be. The sales people were friendly and low pressure, price negotiation was quick and painless, and even during the financial part we had a nice chat with the finance guy. Quite happy with our experience (and our car!).

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Fast efficient.

Fast efficient. Destinee did great job getting the car in and out. Even found and replaced a small wheel emblem the tech missed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Everything went great no issues Would recommend future

Everything went great no issues Would recommend future customers go the johnathan for any help they need with car he was excellent

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Kia Manassas, we look forward to having you as a valued customer for many years to come!

Everyone who worked there was so helpful and patient.

Everyone who worked there was so helpful and patient. I never felt rushed, and they answered all my questions and have followed up to see how I like my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Safford Brown Kia Manassas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!